- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer ... Technical Support Specialist ( Help Desk ) serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level… more
- Huntington Ingalls Industries (Springfield, VA)
- …Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and ... engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal...For: Minimum Qualifications + AA or other 2 year technical degree in related discipline and 1 year related… more
- General Dynamics Information Technology (Chantilly, VA)
- …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools, Technical ... Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** +...error logs for troubleshooting and capturing metrics + Provide technical support to resolve the problem or… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical ... Job Description EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ... Help Desk Specialist Job Category: Information...contact for, and own the responsibility of, performing various technical support tasks involving both hardware and… more
- SMX (Dahlgren, VA)
- …(NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help desk team at NSWCDD. This role ... involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels...years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, ... standards. + Escalate complex or unresolved issues to higher-level technical support teams as needed. + Maintain...experience considered. + 1-3 years of experience providing IT support in a help desk … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support . This role involves ... Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support...o Foster a positive and collaborative team environment. * Technical Support : o Troubleshoot and resolve complex… more
- Clark Construction Group, LLC (Mclean, VA)
- …of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of enterprise application ... Support Analyst to serve as the primary technical support contact for our diverse suite...with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability… more