- TEKsystems (Roanoke, VA)
- …in all interactions. Required Skills & Qualifications + Proven experience in a help desk or technical support role. + Strong knowledge of Windows 10/11, ... Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you...as an escalation point for Level 1 and 2 support issues, delivering high-quality technical support… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ... Help Desk Specialist Job Category: Information...contact for, and own the responsibility of, performing various technical support tasks involving both hardware and… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support ,IT Help Desk **Certifications:** ... differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support ...and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical … more
- SMX (Dahlgren, VA)
- …(NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help desk team at NSWCDD. This role ... involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels...years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Phone Support ,Problem Solving, Technical Support ... **Required Experience** : 2+ years of related experience on Service Desk **Required Technical Skills** : IT experience supporting Help / Service Desk … more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Resources Help Desk or System Support : Direct experience in a technical help desk or system support capacity Automated Tracking Tools: Use ... Beach, VA Citizenship Requirement: US Citizenship required Summary: Provides first-line technical support for information systems users worldwide, resolving… more
- Node.Digital (Arlington, VA)
- …restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... Technical Engagement Network (TEN) / Help Desk Technician Location: Arlington, VA...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- ARSIEM (Arlington, VA)
- …ARSIEM is looking for a Lab Manager I ( Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian ... in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- Chenega Corporation (Arlington, VA)
- …and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + ... field preferred. + 3+ years of experience managing a technical support team. + Must meet DoD...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
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