• Digital Workplace Solutions Architect

    NTT America, Inc. (Herndon, VA)
    …* Provide technical guidance and mentorship to sales teams * Support post-sale handoffs to ensure smooth implementation * Collect and communicate market feedback ... (DWS) team. In this role, you will be the technical bridge between our sales team and prospective clients,...solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices *… more
    NTT America, Inc. (06/27/25)
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  • Entry Level Computer Operator - Temporary

    TekSynap (Richmond, VA)
    …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... ServiceNow) and provide timely resolutions. + Seamlessly shift between routine service support and special project workstreams. + Follow technical guidance,… more
    TekSynap (05/08/25)
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  • Managed Services Engineer

    SHI (Richmond, VA)
    …mindset and stay current on industry trends. **Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more
    SHI (06/12/25)
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  • Chief Engineer

    BAE Systems (Sterling, VA)
    …optimizing operations and maintenance of existing cyber capabilities, including Tier 2-4 help desk **Required Education, Experience, & Skills** Bachelor s degree ... for operation and sustainment of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with Splunk and associated data analytics… more
    BAE Systems (07/16/25)
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  • Data Center IT Infrastructure Technician

    NTT America, Inc. (Ashburn, VA)
    …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
    NTT America, Inc. (04/25/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …procedures and knowledge base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year ... customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines technical expertise...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
    General Dynamics Information Technology (07/08/25)
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  • Customer Service Representative

    Parsons Corporation (Centreville, VA)
    …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...a smooth transfer of the customer to the appropriate technical support group; in instances where an… more
    Parsons Corporation (06/11/25)
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  • Lenel System Administrator 2

    M. C. Dean (Norfolk, VA)
    …security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... support for customer issues reported through the help desk + Proper documentation of system...manufacturers, vendors, and technical specialists. + Train… more
    M. C. Dean (07/15/25)
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  • Systems Engineer

    G2 Ops, Inc. (Arlington, VA)
    …the initiative has already identified clear, actionable ways for every role- technical and operational-to harness AI effectively. From engineering automation to ... phase: AI playbooks, secure tooling aligned with government security protocols, and real-time support for hands-on use across all departments. At G2 Ops, you'll not… more
    G2 Ops, Inc. (07/11/25)
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  • DSCA Budget Formulation and Business Financial SME

    Koniag Government Services (Chantilly, VA)
    …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... seeking a Budget Formulation and Business Financial SME to support the government client in their ERP System. This...(DLA) help desk follows the standardized process and… more
    Koniag Government Services (05/29/25)
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