- Serco (Virginia Beach, VA)
- …looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high-profile problem solving? Join ... highly skilled peers as a **FST Member** providing engineering and logistics support including dockside and at-sea troubleshooting and repair of the mission… more
- IBM (Alexandria, VA)
- …and distributing fixes and patches across the network. Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: Conducting and ... products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert… more
- BCMC (Falls Church, VA)
- …of update sets and synchronization of changes between multiple ServiceNow instances + Resolve help desk / support tickets for reported incidents or defects + ... + Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets + Experience configuring mid-servers + Experience… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded to ... applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Program Manager (PM) will be… more
- CACI International (Springfield, VA)
- …external Service Providers, customer impact assessments, coordination of maintenance activities, technical support , report creation, network lockdown support ... * Provides technical assistance, when requested, by the Customer in support of defined duties * Provides coordination, data collection, and other support… more
- CACI International (VA)
- …will provide an enhanced IT management system, IT storefront, enterprise help desk , local field services, and life cycle support for end-user devices. CACI's ... responsible for establishing the processes, technology, and providing user support to allow the EITaaS Team to provide an...OS and application patches to existing AVD VMs. + Help troubleshoot AVD Azure issues/problems and provide remediation steps… more
- Chenega Corporation (Fort Belvoir, VA)
- …2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other… more
- SHI (Richmond, VA)
- …junior staff, document work for a global knowledge base, and provide expert-level technical support services, all while staying updated on industry trends and ... set of technologies at an advanced level. This role involves providing technical escalation support , delivering exceptional customer service, and analyzing,… more
- Fujifilm (Richmond, VA)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To...and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded to ... applicants with current or prior experience providing technical support services to the TPO ATIS....tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more… more