- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Executive Support , Help Desk Support ,IT End User Support ,IT ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- ManTech (Mclean, VA)
- …troubleshooting servers, printers, and peripheral devices. **Preferred Qualifications:** + Experience in a technical help desk support role. + ... MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...integral part in helping users resolve a range of technical challenges. You will ensure reliable IT service delivery… more
- Koniag Government Services (Winchester, VA)
- …Responsibilities & Duties may include, but are not limited to:** + Deliver quality help desk support services to a geographically dispersed customer base ... support the FBI's Information Management Division by applying technical skills to support a dispersed user...accordance with Public Law 88-352_** **Job Details** **Job Function** ** Help Desk Support Tech** **Pay… more
- NuAxis Innovations (Falls Church, VA)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to ... Provides ongoing technical support and maintenance of production...degree and 5 years of experience providing computer/network user support in a help desk … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...a smooth transfer of the customer to the appropriate technical support group; in instances where an… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
- CACI International (Sterling, VA)
- … problems + Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring the problem to ensure ... Service Desk Shift Lead Job Category: Information Technology Time...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...service desk operations, call center, and deskside support . + 3+ years of experience managing technical… more