• Help Desk Agent I

    SAIC (VA)
    …months of experience with computer hardware/software support . + Experience in desktop support , IT concepts, and help desk software. + Hardware/software ... SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia...Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving… more
    SAIC (10/01/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
    General Dynamics Information Technology (09/26/25)
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  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
    NuAxis Innovations (09/04/25)
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  • Service Desk Support - Senior

    Amentum (Quantico, VA)
    …PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to end users on a variety ... a zero-trust framework to users. You will provide direct Help Desk support , both in...Respond to telephone calls, email, and personnel requests for technical support . Document, track, and monitor the… more
    Amentum (07/24/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for assisting ... Posting Details Working Title Help Desk Technician Position Number 01440A...* Significant experience working in a fast-paced, front-line technology support center. * Some experience carrying out technical… more
    Old Dominion University (09/30/25)
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  • Help Desk Manager Senior

    Amentum (Chantilly, VA)
    …maintaining compliance with authentication, security, and access control standards. + Directs help desk support for application development, testing, and ... Amentum is seeking a ** Help Desk Manager Senior** to support our...Army National Guard (G2 IS3)** contract. **Responsibilities:** + Manages technical support operations for ARNG Intelligence networks… more
    Amentum (09/23/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
    MPR Associates (09/08/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
    M. C. Dean (08/27/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    … problems + Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring the problem to ensure ... Service Desk Lead Job Category: Information Technology Time Type:...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
    CACI International (08/20/25)
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