- System One (Lynchburg, VA)
- …will document, track and monitor problems to ensure timely resolution. Responsibilities: + Provides Help Desk support to customers for all areas related to ... a Helpdesk Agent for a long-term contract opportunity, in support of our client in Lynchburg, VA. This is...Information Systems. + Enter and monitor all Help Desk calls in database, determine and… more
- MPR Associates (Alexandria, VA)
- …one year of employment. Experience + Two or more years of related Service Desk technical and managerial experience in a Professional Services environment is ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you...MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a variety ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- MPR Associates (Alexandria, VA)
- …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
- Robert Half Technology (Richmond, VA)
- …troubleshooting. Requirements * Minimum of two years of experience in a Help Desk Analyst role or similar IT support role * Proficiency in using Microsoft ... industry, based in Richmond, Virginia, and we're seeking a Help Desk Analyst I to become a...support to end users on a variety of technical issues and problems related to hardware, software, and… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... + Must be currently enrolled in college, university or technical /vocational school. + A desire to enter the IT...be available to work non-standard hours. + Comfortable with desk side support . + Must be a… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... + Must be currently enrolled in college, university or technical /vocational school + A desire to enter the IT...be available to work non-standard hours + Comfortable with desk side support + Must be a… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our... Support is required. + Must be able to obtain vendor… more
- CACI International (Chantilly, VA)
- …with a Poly required Active Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... help desk technician or other customer support role...Customer-oriented and cool tempered with excellent communication skills Excellent technical writing skills; responsible for fully documenting problem resolutions… more