• Service Desk Manager

    MPR Associates (Alexandria, VA)
    …one year of employment. Experience + Two or more years of related Service Desk technical and managerial experience in a Professional Services environment is ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you...MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle… more
    MPR Associates (06/20/25)
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  • Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...regulations. -Expertise in Oracle applications and configurations. -Proficiency in technical support and troubleshooting. -Knowledge of Information… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
    MPR Associates (06/09/25)
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  • Help Desk Specialist

    CACI International (Chesapeake, VA)
    …of Travel Required: None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + ... Help Desk Specialist Job Category: Information...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
    CACI International (06/11/25)
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  • Help Desk Technician - Tier 1 Bench

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1 Bench...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a variety ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
    IntelliDyne (07/01/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Warrenton, VA)
    …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and Electronic… more
    M. C. Dean (07/15/25)
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  • Help Desk System Specialist

    M. C. Dean (Vienna, VA)
    …or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our... Support is required. + Must be able to obtain vendor… more
    M. C. Dean (07/15/25)
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  • Service Desk Specialist - active TS/SCI…

    V2X (Springfield, VA)
    …of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance and support to ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will… more
    V2X (07/07/25)
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  • Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...service desk operations, call center, and deskside support . + 3+ years of experience managing technical… more
    NANA Regional Corporation (06/12/25)
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