- Robert Half Technology (Richmond, VA)
- Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a ... with strong problem-solving skills and a passion for delivering excellent technical support . The ideal candidate will assist in diagnosing and resolving hardware… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting ... opportunity to support and troubleshoot IT hardware and software issues while...services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI HELP DESK SPECIALIST** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0750 ... Time **Position Description:** Join our team as a User Support Specialist, where you'll provide essential troubleshooting support...8570.01-M, IA & CE certifications are required. o IA Technical (IAT)/IA Management (IAM) Level: IAT Level II o… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI Help Desk Manager** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0741 ... our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations...8570.01-M, IA & CE certifications are required. o IA Technical (IAT)/IA Management (IAM) Level: IAT Level II o… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Linux Administrator/ Support Desk Analyst (SDA) provides service desk and application and security management ... to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical… more
- ICF (Reston, VA)
- …VA. ICF's This role would manage a Tier 3 expert level analysis and technical support group on the Service Desk . This role will work with other technical ... Tier 3 expert level analysis and technical support group on the Service Desk +...consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change,… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There are… more
- NTT America, Inc. (Ashburn, VA)
- …account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES &… more
- Estes Express Lines (Richmond, VA)
- …able to perform all such duties and tasks. **Qualifications:** + Minimum of 1 year of technical experience in a help desk environment + Must have a minimum ... **Job Summary:** The Service Desk Technician I is responsible for receiving and...incidents' status, solutions and appropriate categorization. + Provide quality technical assistance, support and education for incoming… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more