- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- Serco (Herndon, VA)
- …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... solutions and offerings when applicable for projects. + Provide technical execution support . + Provide technical...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
- Acclaim Technical Services (Herndon, VA)
- …Preferred Qualifications: + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling ... Acclaim Technical Services, founded in 2000, is a leading...continues to grow. ATS is actively hiring an IT Support Officer w/ TS/SCI w/ Poly to join the… more
- The Hershey Company (VA)
- *Location:* Stuarts Draft, VA * Job Summary*: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first ... with corporate IT Helpdesk functions. * Responsibilities*: * * Technical Support *: Provide hardware and software ...manage user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery*: Ensure… more
- NANA Regional Corporation (Fredericksburg, VA)
- …papers, processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct ... operations of National Domestic Communications Assistance Center (NDCAC) Technical Resource Group (TRG) including the management, operation and...at least 5 years of direct related experience in help desk and network support .… more
- ManTech (Warrenton, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center, Lead** to join our team in **Warrenton, VA** . In this role, you will lead a… more
- Chenega Corporation (Springfield, VA)
- …in Springfield, VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, ... user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...asked technical issues. + Ability to provide technical assistance and support over the phone… more
- Leidos (Newport News, VA)
- …or Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more
- Serco (Herndon, VA)
- …$282427.55 The Senior Manager, Service Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting each function. + Ensure… more
- NANA Regional Corporation (Ashburn, VA)
- …day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help - desk support , databases, and other technologies. ... Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of the CBP Incident… more
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