- NANA Regional Corporation (Fredericksburg, VA)
- …papers, processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct ... operations of National Domestic Communications Assistance Center (NDCAC) Technical Resource Group (TRG) including the management, operation and...at least 5 years of direct related experience in help desk and network support .… more
- The Hershey Company (VA)
- *Location:* Stuarts Draft, VA * Job Summary*: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first ... with corporate IT Helpdesk functions. * Responsibilities*: * * Technical Support *: Provide hardware and software ...manage user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery*: Ensure… more
- Chenega Corporation (Springfield, VA)
- …in Springfield, VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, ... user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...asked technical issues. + Ability to provide technical assistance and support over the phone… more
- ManTech (Warrenton, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center, Lead** to join our team in **Warrenton, VA** . In this role, you will lead a… more
- Serco (Herndon, VA)
- …The Senior Manager, Service Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting each function. + Ensure… more
- Leidos (Newport News, VA)
- …or Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more
- Steampunk (Mclean, VA)
- …Entra ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management ... This is a **hands-on leadership role** that combines deep technical skill with a passion for customer success. You'll...modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service.… more
- NANA Regional Corporation (Ashburn, VA)
- …day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help - desk support , databases, and other technologies. ... Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of the CBP Incident… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
- Leidos (Fort Belvoir, VA)
- … Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate communication… more