- Amentum (Chantilly, VA)
- …United States Army National Guard (G2 IS3)** contract. **Responsibilities** + Provides technical support , troubleshooting, and user account management for the ... Amentum is seeking a **Portal Support Specialist (A-Sight) Journeyman** to support ...optimize user experience, and refine training methodologies. + Facilitates help desk operations, ticket tracking, and resolution… more
- TEKsystems (Fort Belvoir, VA)
- …account administration providing access to the necessary websites, applications, or services. Skills Help desk support , Windows 10, Office 365, remote ... this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity… more
- Amentum (Dahlgren, VA)
- …**Job duties include:** + Effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open ... Amentum is seeking Entry Level IT Operations Support Specialist to join our team. In this...will be heavily focused on providing entry level IT Support . You will be part of our growing systems,… more
- NTT America, Inc. (Herndon, VA)
- …* Provide technical guidance and mentorship to sales teams * Support post-sale handoffs to ensure smooth implementation * Collect and communicate market feedback ... (DWS) team. In this role, you will be the technical bridge between our sales team and prospective clients,...solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices *… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... Desk located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer systems, hardware, or… more
- System One (Alexandria, VA)
- …+ Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket needed ... submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to...Act as part of a structured operations team in support of resolving technical issues + Availability… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... ServiceNow) and provide timely resolutions. + Seamlessly shift between routine service support and special project workstreams. + Follow technical guidance,… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment; ... running on a variety of hardware environments. These applications support the overall user environment in areas such as...such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National ... and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions… more
- Belcan (Chantilly, VA)
- Desktop Systems Specialist II Job Number: 359932 Category: Help Desk / Support Description: Job Title: Desktop Systems Specialist II Location: Chantilly, VA ... desktop computing environment within an organization. * They provide technical support , troubleshooting, and maintenance services for...effectively. * Customer service-oriented mindset. * Need to have Help Desk Tier I and II relatable… more