- Capital One (Mclean, VA)
- …will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support deal ... wider market. The Capital One Software Legal team needs help to support this high growth business....the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- BAE Systems (Springfield, VA)
- …issues using available information resources + Advise users on appropriate action + Follow standard help desk procedures and CONOPS + Log all customer help ... the appropriate action. Responsible for initial assessment, triage, research, providing technical assistance and support related to computer systems, hardware,… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- Serco (Herndon, VA)
- …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... solutions and offerings when applicable for projects. + Provide technical execution support . + Provide technical...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
- Acclaim Technical Services (Herndon, VA)
- …Preferred Qualifications: + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling ... Acclaim Technical Services, founded in 2000, is a leading...continues to grow. ATS is actively hiring an IT Support Officer w/ TS/SCI w/ Poly to join the… more
- The Hershey Company (VA)
- *Location:* Stuarts Draft, VA * Job Summary*: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first ... with corporate IT Helpdesk functions. * Responsibilities*: * * Technical Support *: Provide hardware and software ...manage user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery*: Ensure… more
- ManTech (Warrenton, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center, Lead** to join our team in **Warrenton, VA** . In this role, you will lead a… more
- NANA Regional Corporation (Fredericksburg, VA)
- …papers, processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct ... operations of National Domestic Communications Assistance Center (NDCAC) Technical Resource Group (TRG) including the management, operation and...at least 5 years of direct related experience in help desk and network support .… more
- Chenega Corporation (Springfield, VA)
- …in Springfield, VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, ... user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...asked technical issues. + Ability to provide technical assistance and support over the phone… more
- Leidos (Newport News, VA)
- …or Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more