- GovCIO (Fairfax, VA)
- …IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as deliver desk -side support , regularly ... VA and will be a fully on-site position. **Responsibilities** The Customer Support Administrator serves as the primary point of contact for customers, providing… more
- Leidos (Reston, VA)
- …configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... **Description** The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for… more
- Leidos (Newport News, VA)
- …critical technical assistance to users. **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more
- NANA Regional Corporation (Ashburn, VA)
- …day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help - desk support , databases, and other technologies. ... Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of the CBP Incident… more
- Serco (Herndon, VA)
- …The Senior Manager, Service Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting each function. + Ensure… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier 4 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
- US Courts (Alexandria, VA)
- …Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support in installing and ... configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with routine problems;… more
- Red River (Chantilly, VA)
- …the **primary day-to-day contact for assigned clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- System One (Alexandria, VA)
- …+ Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket needed ... submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to...Act as part of a structured operations team in support of resolving technical issues + Availability… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... Desk located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer systems, hardware, or… more