- Steampunk (Mclean, VA)
- …Entra ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management ... This is a **hands-on leadership role** that combines deep technical skill with a passion for customer success. You'll...modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service.… more
- System One (Alexandria, VA)
- …+ Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ticket ... support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to...Act as part of a structured operations team in support of resolving technical issues + Availability… more
- Leidos (Fort Belvoir, VA)
- … Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate communication… more
- Koniag Government Services (Chantilly, VA)
- …participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... + Monitor database load and interface applications + Provide technical support for the maintenance of data...Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National ... and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions… more
- TekSynap (Winchester, VA)
- …receive, consolidate, and distribute information in coordination with federal partners. Overall contract support consists of O&M, Help Desk , DevOps, Program ... hybrid onsite/telework environment. + Possess in-depth knowledge and understanding of O&M, Help Desk , DevOps, Program Management, and software development +… more
- Cambridge International Systems Inc (Virginia Beach, VA)
- …in defense and security. We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring ... You will: + Is a member of a 24/7 support team responsible for overseeing daily operations. + Must...etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the … more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a variety ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule...Bachelor's Degree or equivalent experience in a related field ( technical support ) + 3+ years of related… more
- CACI International (VA)
- …programmatic strategic efforts that impact overall trajectory of the project + Learn about the help desk support model, ticket triage and support change ... across different program disciplines including solution design, process engineering, development, help desk support , analytics, and other administrative… more
Recent Jobs
-
Ambulatory Nurse II
- Penn Medicine (Woodbury Heights, NJ)
-
Software Engineer - Senior
- Lockheed Martin (King Of Prussia, PA)