- City of Norfolk, Virginia (Norfolk, VA)
- …computer hardware, software, access, and security issues. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to all agencies. ... staff members work together to provide essential services and technical support to all City staff and...Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …impact analysis on all patches prior to installation. - Provides technical support for interfaces. - Respond to Service Desk Requests within the parameters ... this position must be US Citizens. - Serves as liaison between the help desk , systems administrators, database administrators and functional (E Business) users.… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
- DMS International (Virginia Beach, VA)
- …an Functional Analyst (Information Management). The Functional Analyst will provide IT technical support in the resource management area to the Information ... - Information Systems Security Manager - Intermediate and 411 Technical Support Specialists - basic: + Possess...with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when… more
- Insight Global (Manassas, VA)
- …Remote troubleshooting experience or "remoting in" using SCCM, Citrix, Screenmeet Experience leading a help desk team null We are a company committed to creating ... Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Manas, VA....100 onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... Desk located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer systems, hardware, or… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment; ... running on a variety of hardware environments. These applications support the overall user environment in areas such as...such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison… more
- NTT America, Inc. (Ashburn, VA)
- …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
- IT Partners,Inc (Herndon, VA)
- …Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote,...to escalate the trouble ticket for resolution by a technical subject matter expert. Requirements Candidate should have at… more
- Parsons Corporation (Centreville, VA)
- …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...a smooth transfer of the customer to the appropriate technical support group; in instances where an… more