- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …resolve issues quickly and create a positive experience for the employee Skills + Providing help desk support using a ticketing system and SLA + Clear and ... over 2 billion square feet of space daily. We help industry leaders across a wide range of key...a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management)… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- TekSynap (Tracy, CA)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... following: valid state driver's license, personal vehicle and proof of insurance **Overview** We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery in Tracy, CA. TekSynap is a fast growing high-tech company that… more
- TEKsystems (Fountain Valley, CA)
- …triage, escalation, documentation, communication, and tracking of issues and systems events. Skills help desk , service desk , troubleshooting, windows 10 Top ... Skills Details help desk ,service desk ,troubleshooting,windows 10 Additional Skills & Qualifications...connectivity, business applications and voice-over-IP telephone systems. -Resolves Service Desk Tier 1 incidents, or escalates … more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be… more
- Amentum (Camarillo, CA)
- …beyond that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 3… more