- CTG (Downers Grove, IL)
- **Job Title:** Technical Helpdesk & Network Remote Support Agent II **Location:** Downers Grove, IL **Job Type:** Hourly Consultant **Hours:** Monday to Friday 8 am ... $35/HR We are seeking an experienced and dedicated Technical Helpdesk & Network Remote Support Agent II to join...Minimum 3 years of experience in a Technical Support, Helpdesk , or similar IT role, with a strong focus… more
- Insight Global (Des Plaines, IL)
- …. Skills and Requirements * 3 years experience Level 1/Level 2 Helpdesk experience * Strong customer service skills over the phone * Ticketing ... system experience * Quick Learner * Experienced with High ticket volume * Experience disabling and enabling accounts * Okta support experience (level 1/2) * ServiceNow Ticketing system experience null We are a company committed to creating diverse and… more
- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- AireSpring (Chicago, IL)
- …environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint management, network ... and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely… more
- Fox Rothschild LLP (Chicago, IL)
- …phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents all pertinent end-user identification ... of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support experience with… more
- Public Consulting Group (Springfield, IL)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of contact internally for Regional Teams… more
- Omnicell (Maywood, IL)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- Bright Horizons (Chicago, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Chicago, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Canon USA & Affiliates (Springfield, IL)
- …tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS managers and instructors. The LMS Administrator is the primary technical ... liaison between CMSU and the LMS vendor. Finally, this individual provides training, compiles/generates reports, and makes modifications to the system as business needs dictate. **RESPONSIBILITIES** This is a 100% remote role based in the USA. **Pay… more