- Cognizant (Springfield, IL)
- **Role Summary** We are seeking a **Backoffice Helpdesk Specialist** to join our dynamic team. In this role, you will leverage your strong English communication ... and collaboratively within a team environment. **Preferred Skills** + Experience with helpdesk tools and ticketing systems. + Familiarity with CRM platforms and… more
- Aldridge (Libertyville, IL)
- IT HelpDesk Intern - Summer 2026 What we are looking for: Aldridge is seeking an IT Intern to join our dynamic and energetic team. This position will assist the IT ... Department in providing support for IT Help desk requests as well as cell phone and wireless customer support to the entire organization. What you'll do: Duties include: + Troubleshooting and providing training on PC, application, and network requests. +… more
- AireSpring (Chicago, IL)
- …environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint management, network ... and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely… more
- Hanson Professional Services Inc. (Springfield, IL)
- …and partnerships that are important to our communities and our environment. **IT Helpdesk ** If you are looking for a firm that encourages innovative thinking and ... is seeking a candidate to fill a full-time IT Helpdesk position. This is an onsite position. Remote work...Experience:** + A+ and Network+ Certifications + Experience in Helpdesk Support is preferred with extensive knowledge of computer… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as ... equivalent work experience preferred + 5+ years of progressive experience in IT support/ helpdesk roles + Proven supervisory experience with a strong grasp of … more
- Knowles Precision Devices (Itasca, IL)
- …successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and support basic networking ... + Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for hardware,… more
- JBT Corporation (Chicago, IL)
- …participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications + You will have ... participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications + You will have… more
- Bright Horizons (Northbrook, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- TEKsystems (Chicago, IL)
- …record, update and document Incidents and Service Requests using the IT HelpDesk system (Manage Engine); o Organize and prioritize all Incidents and Service ... Request tickets; o Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; o Escalate incidents to other support teams where necessary. *… more
- Bright Horizons (Chicago, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more