- Bright Horizons (Naperville, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Chicago, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Lemont, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Chicago, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Schaumburg, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Mchenry, IL)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- CVS Health (Springfield, IL)
- …risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating ... understanding of applications and processes. + Apply specialized application knowledge to ticket triage and resolution processes to ensure no member access to care issues. + Apply specialized application knowledge to testing processes to ensure no member… more
- Cognizant (Springfield, IL)
- …playbooks for CCaaS support team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps . Analyze ServiceNow ... incidents, RCAs and past events to extract knowledge objects for documentation . Work closely with operations support team members to execute mock troubleshooting sessions . Enhance and organize existing documents, knowledge articles, playbooks etc. to agreed… more
- Bright Horizons (Chicago, IL)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Reyes Holdings (Rosemont, IL)
- …Manages issue resolution with appropriate levels of urgency with customers, helpdesk personnel and developers using solid negotiation and conflict management skills, ... escalating to management and senior leadership appropriately. + Participate in the analysis and design system solutions, providing assistance and direction to development teams, leveraging a standard SDLC model from concept, analysis/requirements through… more