- Omnicell (Maywood, IL)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- The Millennium Group (Chicago, IL)
- …port replicator), connecting to meeting/Zoom rooms, and acting as a liaison to IT helpdesk and other experts for more complex IT and hardware issues + Acting as ... a point of contact and liaison for facilities maintenance issues and requests + Gather feedback from office users on what is working well and what could be improved + Maintaining and troubleshooting space utilization monitors and digital signage + Helping… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + Proficient in the use of MS Office including Word, Excel,… more
- The Hartford (Chicago, IL)
- …system* Provide resolution of more complex issues escalated from the support helpdesk and provide extra frontline support capacity as directed* This staff member ... will possibly be required to work or be on call on rotational basis at different times of the day or night to resolve problems* Perform other related duties as required This role will have a Hybrid work schedule, with the expectation of working in an office… more
- Proven IT (Tinley Park, IL)
- …Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through qualifying questions ... over the phone and remote diagnostics + Solves complex and simple customer problems using logic and knowledge + References and contributes to Proven IT knowledge base + Communicates and works effectively as a team with colleagues to solve client issues +… more
- Proven IT (Naperville, IL)
- …II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and ... qualifying questions over the phone + Solves complex system and network problems using logic and knowledge + References and contributes to Proven IT knowledge base + Communicates and works effectively as a team with colleagues to solve client issues + Tier II… more
- Sumitomo Pharma (Springfield, IL)
- …high-impact HR technology solutions. + **Primary liaison** for WorkdayTechnicalsupport, helpdesk , and enhancement requests. + Provide functional guidance and ... mentorship to HRIS analysts or other team members. Data, Reporting & Compliance + Managedata governance, ensuring accuracy, consistency, and compliance with data privacy and audit requirements. + Develop andmaintainreports, dashboards, and analytics to support… more
- ManpowerGroup (Lake Forest, IL)
- …+ Troubleshoot security issues and provide end-user support via the Remedy HelpDesk system + Manage and monitor network printers, including setup, modification, and ... location updates + Collaborate with IT teams and other business units to ensure seamless operations and security compliance **What's Needed?** + Experience with PowerShell scripting and MS Access + Proficiency in Microsoft Active Directory and SCCM + Knowledge… more
- Trustmark (Lake Forest, IL)
- …year's insurance experience preferred + Voluntary/worksite insurance experience + IT helpdesk , insurance enrollment or insurance experience a plus + Proficient ... understanding of Selerix and/or Inspro. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $24.38 - $35.23 per hour The final salary offer will be determined based on factors such as location, qualifications,… more
- Grant Thornton (Downers Grove, IL)
- …Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and ... global HRIS transformation initiatives. The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO, Reno, NV, Cleveland, OH and Baltimore, MD offices only is between $68,000 and $102,000 per year. About Us At Grant… more
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