- Xerox (Boston, MA)
- Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or enter keys to toggle section visibility Country United States Department ... about us at www.xerox.com . **We're looking for a dedicated** **Enterprise Helpdesk Analyst** **who is passionate about delivering a great client experience while… more
- Robert Half Technology (Worcester, MA)
- …position is ideal for individuals eager to advance their career from a Helpdesk role into Networking and Infrastructure. The role offers an excellent opportunity for ... demeanor while interacting with colleagues and clients. * Handle helpdesk or general IT support tasks with attention to...and assist users effectively. * Previous experience in a Helpdesk or IT support role. * Knowledge or experience… more
- Bright Horizons (Newton, MA)
- …of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com. Determinations on requests for reasonable ... aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
- Brockton Hospital (Brockton, MA)
- …and essential hospital and EMR applications. You'll partner closely with the Helpdesk , Enterprise Technology, and Application teams, stepping in where your expertise ... operations as part of the Desktop Support team, working closely with the Helpdesk to maintain efficient workflows and ensure accurate reporting of operational and… more
- Motion Recruitment Partners (Boston, MA)
- …Device Management (MDM) platform, preferably Intune * Experience working with a helpdesk ticketing platform such as ServiceNow * Familiarity with both Android and ... to reconcile physical inventory against digital records **User Support & Helpdesk Operations** * Provide support for mobile device issues, including connectivity… more
- Xerox (Boston, MA)
- …fleet, monitor performance, and coordinate service response + Provide on-site helpdesk support and act as point-of-contact for escalations + Administer workflow ... generate regular client-facing reports + Integrate and operate within client ticketing/ helpdesk systems + Collaborate with service teams and escalate major incidents… more
- The Brattle Group (Boston, MA)
- …monitors, laptop, etc.) including hardware replacement + Monitor and respond to helpdesk tickets + Perform the employee onboarding processes including training end ... with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in… more
- American Tower (Woburn, MA)
- …with new technology rollouts, development, and testing. + Work closely with IT Helpdesk staff to resolve daily incidents. + Document all voice system processes and ... procedures. + Other duties as assigned. American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a… more
- Zurich NA (Boston, MA)
- …+ Regular Predictable Attendance + Visibility in the Office, as required + Helpdesk is an operation, which requires flexible working hours depending on local needs. ... Basic Qualifications: + Bachelors Degree and 5 or more years of experience in the Application Support areaOR + High School Diploma or Equivalent and 7 or more years of experience in the Application Support areaAND + Must work flexible schedules + Knowledge of… more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
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