- Edward M. Kennedy Community Health Center, Inc. (Framingham, MA)
- …expanding across sites to support this growth. We are currently hiring a Helpdesk Administrator based in Framingham, MA. The Helpdesk Administrator provides ... with all supported software applications + Use the IT Helpdesk ticketing and knowledgebase system to record, assign, track,...to record, assign, track, close, and analyze all IT Helpdesk requests. + Coordinate with external vendors to troubleshoot… more
- TEKsystems (Boston, MA)
- Position Summary We are seeking an experienced Helpdesk Analyst to provide Tier 1 and Tier 2 technical support for end-users in a fast-paced enterprise environment. ... The ideal candidate will deliver timely, courteous, and professional assistance while ensuring high levels of customer satisfaction and adherence to service standards. Key Responsibilities + Respond to and resolve user inquiries via phone, email, and ticketing… more
- Robert Half Technology (Fitchburg, MA)
- …Desktop Support Specialist is responsible for the daily management of the IT Helpdesk , resolving system and network issues, and working on enterprise projects as ... contact with staff and vendors. Essential Duties and Responsibilities: * Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of… more
- ITW (Norwood, MA)
- …+ Maintaining accuracy of records in Active Directory + Assisting in helpdesk and Cyber security Incident related reporting + Recording purchased licensing details ... installations and deployment to PC's + Patching of network devices + Monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties +… more
- Bright Horizons (Newton, MA)
- …of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com. Determinations on requests for reasonable ... aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
- Maloney Properties, Inc. (Wellesley, MA)
- …delegated to consultants or other members of the IT department. + Manage the Helpdesk queue and ensure that all tickets are addressed in a timely manner. Follow-up ... manner, including system down and cyber security incidents. + Routinely evaluate helpdesk trends and make process changes and training recommendations. Develop job… more
- The Brattle Group (Boston, MA)
- …monitors, laptop, etc.) including hardware replacement + Monitor and respond to helpdesk tickets + Perform the employee onboarding processes including training end ... with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in… more
- Bright Horizons (Milton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more