- Cushman & Wakefield (Cambridge, MA)
- …key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow ... for all facilities cases to ensure consistent quality of service and work product * Reception phone coverage as needed KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5. Multi-Tasking 6.… more
- TEKsystems (Andover, MA)
- …+ Education: Bachelor's degree (required) + Experience: 7+ years of Desktop/ Helpdesk support experience + Proven team lead experience managing engineers + ... Advanced technical skills including: + Must be proficient in PowerShell scripting for automation and troubleshooting + Active Directory (group creation, app assignment) + Office 365 administration + Mac/Windows environment support + OKTA, JAMF, Intune, Apple… more
- Insight Global (Clinton, MA)
- …Skills and Requirements 3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS and Microsoft Office Suite. Familiarity with ... Active Directory and password management. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Experience with hardware troubleshooting and peripheral setup. Proven experience in a Team Lead or Supervisor role within IT support. Excellent… more
- Cardis Furniture & Mattresses (South Attleboro, MA)
- …and refunds processed. + Handle the system down procedure, contacting the helpdesk , coordinate staff, sales and management with handwritten orders, utilizing the ... adding machine, keying orders when the system is back up. Assist other stores on the phone. + Hand the inventory tags that are printed from the corporate office, checking the system to see if the tag is in the store, obtaining a picture and replacing existing… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + Proficient in the use of MS Office including Word, Excel,… more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- State of Massachusetts (Braintree, MA)
- …dissemination and update of results to media outlets and website. Tier 1 Helpdesk support via Service Now. Assist in training less experienced operators. ESSENTIAL ... FUNCTIONS * Assist the Operations Supervisors in maintaining Lottery Operations utilizing checklists, schedules, balance sheets, logs, procedures and other documentation routinely used in the day-to-day operation. * Tier 1 help desk support. Log Operational… more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Sumitomo Pharma (Boston, MA)
- …technology solutions. + **P** **rim** **ary liaison** for Workday IT support, helpdesk , and enhancement requests. + Provide functional guidance and mentorship to ... HRIS analysts or other team members. Data, Reporting & Compliance + Manage HR data governance, ensuring accuracy, consistency, and compliance with data privacy and audit requirements. + Develop and maintain reports, dashboards, and analytics to support… more