• Data Systems Analyst

    City of New York (New York, NY)
    …school or working. The Workforce Connect division is seeking aa Data Systems Analyst to join the Workforce Policy, Integration and Operations team, to offer ... process of requesting and tracking system enhancements and The Analyst will represent the work unit at meetings and...team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite… more
    City of New York (06/18/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2 + years of experience with creating IT Service ... Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System… more
    City of New York (07/19/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff with the highest ... level of technical support, dependable service, and timely problem...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
    City of New York (05/14/25)
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  • Client Success Partner

    Public Consulting Group (Albany, NY)
    …on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
    Public Consulting Group (07/01/25)
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