- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...Level Agreement Reports to the client. * Report Helpdesk status to management team. * Ensure smooth coordination… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... medical services. Job Summary As an IT Customer Support Analyst , you will plan, install, troubleshoot, and perform...as required. + Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. +… more
- Public Consulting Group (Richmond, VA)
- …on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …applications Asset Management etc. Serves as a liaison between the Helpdesk system administrators database administrators and functional Client Computing users. ... - Administer incident, problem and change management capabilities that maximize analyst productivity and enhance responsiveness. - The ability to plan, test,… more