- Insight Global (Hyattsville, MD)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Qualifications: * 2-4 years of helpdesk or desktop support experience * ... Job Description Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical support for a large federal office. This role requires… more
- TekSynap (Bethesda, MD)
- …Manager. + Five (5) or more years' experience leading a team of 15 or more desktop support technicians providing support for organizations with 1,000 or more ... certification (HDI, ITIL, CMMI, etc.) is preferred. **Overview** We are seekinga ** Desktop ** **User Support (Windows & MAC)** personnel to perform various… more
- ARAMARK (Rockville, MD)
- …projects. + Support the Avendra Helpdesk as needed, providing end-user desktop support , A/V setup and support for onsite conferences, new user ... and systems config and setup. + Act as a technical support resource to the Helpdesk for ticket escalation, providing complex problem diagnosis, engaging the … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... to identify problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop ...+ Support configuration and maintenance of Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen … more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …mission requirements. This position may require OCONUS travel to support international site deployments, troubleshooting, or upgrades. Familiarity with CodeMettle ... latency, and performance issues. + Ensure timely resolution of STRMM and Helpdesk requests in line with SLAs. 2. Troubleshoot Connectivity Issues: + Proactively… more
- Jabil (Hunt Valley, MD)
- …or equivalent preferred. Experience: + Minimum of 3 years of experience in IT support or helpdesk functions. + Experience supporting users in a medical ... the globe. Schedule: 8:00 am - 5:00 pm, may support on-call schedulingHow will you make an impact? As...across Hunt Valley, Maryland locations, ensuring smooth operation of desktop systems, software applications, and network resources. You will… more
- Oshkosh Corporation (Frederick, MD)
- …capabilities through training, understanding technical/organizational direction, and cross-training. * Support and troubleshoot software applications on desktop ... and event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II … more
- Kennedy Krieger Institute (Baltimore, MD)
- … support , problem resolution, and service request actions for desktop workstations, laptops, PDA's, software applications, peripherals, and Windows Operating ... releases, and upgrades. This position will respond in timely fashion to Helpdesk calls relating to computer business applications and general systems issues.… more
- SMX (Annapolis, MD)
- …maintaining and enhancing the company's IT infrastructure, providing technical support , and ensuring smooth day-to-day operations. **Essential Duties & ... Responsibilities:** + Provide maintenance and support for computer desktops, printers, servers, and related equipment....a related field is desired. + 4 years of helpdesk experience in a GCC-H environment. + Excellent communication… more