- Kennedy Krieger Institute (Baltimore, MD)
- …related field preferred. EXPERIENCE: * Minimum one (1) year formal information technology, desktop support , customer support , customer service, or technology ... Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department...logging, and tracking calls placed to the Institute's phone support line; resolving problems or questions related to IS… more
- NFM Lending (Linthicum, MD)
- …new or upgrades of IT infrastructure + Support IT Team Lead with helpdesk support , making sure all desktop applications, workstations, and related ... also collaborate with the IT Team Lead and IT Support Staff to troubleshoot software errors and provide recommendations...fax number assignment, training for new users, and technical support + Assist IT Support Staff in… more
- Oshkosh Corporation (Frederick, MD)
- …capabilities through training, understanding technical/organizational direction, and cross-training. * Support and troubleshoot software applications on desktop ... and event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II … more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at a single work ... management of Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software… more
- NFM Lending (Linthicum, MD)
- …Time Salary Range $19.24 - $24.04 Hourly Description Information Technology (IT) Support Staff provides all desktop computing, hardware, software and peripherals ... Information Technology Support Staff Job Details Job Location Linthicum MD...+ Receive and respond to incoming calls, e-mails, and helpdesk tickets regarding information technology issues. + Assist in… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …mission requirements. This position may require OCONUS travel to support international site deployments, troubleshooting, or upgrades. Familiarity with CodeMettle ... latency, and performance issues. + Ensure timely resolution of STRMM and Helpdesk requests in line with SLAs. 2. Troubleshoot Connectivity Issues: + Proactively… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop ...+ Support configuration and maintenance of Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen … more
- Kennedy Krieger Institute (Baltimore, MD)
- … support , problem resolution, and service request actions for desktop workstations, laptops, PDA's, software applications, peripherals, and Windows Operating ... releases, and upgrades. This position will respond in timely fashion to Helpdesk calls relating to computer business applications and general systems issues.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... to identify problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications… more
- ManTech (Annapolis Junction, MD)
- …critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to ... strategic technology initiatives and ensuring clear guidelines for deployment. + Support robust regular backup operations and implement stringent processes for data… more