- General Dynamics Information Technology (Annapolis Junction, MD)
- …HOW A SYSTEMS SPECIALIST SENIOR WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... to identify problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications… more
- ManTech (Annapolis Junction, MD)
- …critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to ... strategic technology initiatives and ensuring clear guidelines for deployment. + Support robust regular backup operations and implement stringent processes for data… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... conversion, input/output requirements, and storage. + Supports scheduling of back-end support for Documentum database (performing indexing and optimization of the… more
- General Dynamics Information Technology (Annapolis, MD)
- …causes, and recommend solutions Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service,Information Technology (IT) Support… more