- TekSynap (Bethesda, MD)
- …Manager. + Five (5) or more years' experience leading a team of 15 or more desktop support technicians providing support for organizations with 1,000 or more ... certification (HDI, ITIL, CMMI, etc.) is preferred. **Overview** We are seekinga ** Desktop ** **User Support (Windows & MAC)** personnel to perform various… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware or software ... **Req ID:** RQ206191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other… more
- Oshkosh Corporation (Frederick, MD)
- …management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II support ... and capabilities through training, understanding technical/organizational direction, and cross-training. * Support and troubleshoot software applications on desktop … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …HOW A SYSTEMS SPECIALIST SENIOR WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... **Req ID:** RQ206939 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other… more
- ManTech (Annapolis Junction, MD)
- …critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to ... strategic technology initiatives and ensuring clear guidelines for deployment. + Support robust regular backup operations and implement stringent processes for data… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... conversion, input/output requirements, and storage. + Supports scheduling of back-end support for Documentum database (performing indexing and optimization of the… more
- General Dynamics Information Technology (Annapolis, MD)
- …causes, and recommend solutions Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access ... **Req ID:** RQ205243 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more