- Kennedy Krieger Institute (Baltimore, MD)
- …related field preferred. EXPERIENCE: * Minimum one (1) year formal information technology, desktop support , customer support , customer service, or technology ... Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department...all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved… more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at a single work ... prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system...Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up,… more
- Oshkosh Corporation (Frederick, MD)
- …management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II support ... and capabilities through training, understanding technical/organizational direction, and cross-training. * Support and troubleshoot software applications on desktop … more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... not limited to: + Contribute to physical security system support to meet service level agreements. +...of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... **Req ID:** RQ204493 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other… more
- ManTech (Annapolis Junction, MD)
- …critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to ... strategic technology initiatives and ensuring clear guidelines for deployment. + Support robust regular backup operations and implement stringent processes for data… more
- NFM Lending (Linthicum, MD)
- …new or upgrades of IT infrastructure + Support IT Team Lead with helpdesk support , making sure all desktop applications, workstations, and related ... systems. This role will also collaborate with the IT Team Lead and IT Support Staff to troubleshoot software errors and provide recommendations for upgrades to IT… more