- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Lead Helpdesk Specialist** provides superior customer service in support of… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38911 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- S&P Global (Centreville, VA)
- …+ Ensure reliable hybrid meeting experiences across regions and facilities **Global Helpdesk & Support Operations** + Lead a global, follow-the-sun end-user ... VDI) + Define global device standards, lifecycle, procurement, and refresh programs + Lead conference room and workplace technology across offices worldwide… more
- GovCIO (Richmond, VA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... This fully remote role requires strong leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and continuous improvement initiatives are implemented across… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring a Team Lead that will be apart of our EPA ESSET team, providing team leadership, application support activities, and service ... gather support documents + Open and actively manage ServiceNow helpdesk tickets + Escalate high priority issues reported using...With direction and prioritization from the Tier 3 NGGS lead , manage ticket queue for all reported issues +… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. ... integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Ability to provide technical directions and ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more