- Insight Global (New York, NY)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2+ years experience as a Level 1 helpdesk associate - Experience using ticketing ... Job Description Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York. This person needs… more
- Xerox (Albany, NY)
- Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or enter keys to toggle section visibility Country United States Department ... November 17, 2025 Working time Full-time Ref# 20036708 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments. WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain … more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments.WORK PERFORMED:. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.. Maintain … more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Helpdesk Analyst to join a prestigious international law firm client. This individual will be a member of the firm's IT ... Android and Apple iOS software issues. * Maintains expert level knowledge of the platform's operating systems, standard applications,...Skills and Requirements * At least 1 year of helpdesk experience within a law firm * Strong understanding… more
- BlackRock (New York, NY)
- …contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will ... ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‑contact… more
- City of New York (New York, NY)
- …and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk website server maintenance; - CityTime Helpdesk website modification; - ... hoc report; - Maintain Config viewer on the CityTime Helpdesk website and; - Maintain Labor Allocation (LA) tool...Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated… more
- CUNY (New York, NY)
- Provisional, CUNY Office Assistant, Level 1 - Bursar **GENERAL DUTIES** **Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work ... printers, fax machines. - May serve on committees when authorized. **Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial… more
- 32BJ Benefit Funds (New York, NY)
- …users via telephone, email, and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system. + Monitors system alert ... + 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis....discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak,… more
- Hanes Supply Inc. (Buffalo, NY)
- …Specialist to join our growing IT team. This supports both general IT helpdesk needs and user or operational support for our Infor CloudSuite Distribution ERP ... and grow within both IT and business systems environments. Level of Education and Experience: * Associate degree in...years of experience in ERP, business systems, or IT helpdesk support. Physical Demands: The physical demands described below… more