• Helpdesk Support Technician

    City of New York (New York, NY)
    …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
    City of New York (07/03/25)
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  • Helpdesk Technician I

    Paul Smith's College (Paul Smiths, NY)
    Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department: Information Technology Reports to: Director of Information Technology Salary: $19.50 ... To $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a team that...Preferred: + Equivalent to completion of two years of college- level coursework in computer science, information technology or a… more
    Paul Smith's College (05/02/25)
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  • Sr. Helpdesk Analyst

    Sprinklr (New York, NY)
    …analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of meeting rooms + Support new hire onboarding by ... communication skills and meticulous attention to detail. + Experience working with high- level executives + Good understanding of Microsoft 365 + Experience with Jamf… more
    Sprinklr (06/17/25)
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  • Certified IT Administrator (LAN/WAN), Level…

    City of New York (New York, NY)
    …and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - The person will be ... York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information… more
    City of New York (06/18/25)
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  • PRN Automation Pharmacy Talent Pipeline

    Omnicell (New York, NY)
    …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
    Omnicell (07/17/25)
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  • Automation Pharmacy Technician IV Talent Pipeline

    Omnicell (Albany, NY)
    …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
    Omnicell (05/23/25)
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  • NOC Systems Engineer

    Custom Computer Specialists (Hauppauge, NY)
    … technicians. + Address escalations for Windows OS and Network infrastructure issues from level 1 and 2 helpdesk associates. + Works under the general guidance ... NOC Systems/Network Engineer will provide the below: RESPONSIBILITIES: + Provide third level support to the system engineering escalation process. + Monitor queue… more
    Custom Computer Specialists (07/09/25)
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  • Facilities Coordinator

    Cushman & Wakefield (New York, NY)
    …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
    Cushman & Wakefield (07/18/25)
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  • IT Support Specialist

    FirstLight Fiber (Victor, NY)
    …and on-site users depending on operational needs. + Monitor and manage the helpdesk ticket queue, ensuring tickets are prioritized based on urgency and impact. + ... resolutions thoroughly within the ticketing system. + Escalate issues to higher- level support when necessary, following established escalation procedures. + Follow… more
    FirstLight Fiber (07/08/25)
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  • Level 2 Desktop Support Technician

    MUFG (New York, NY)
    …Executive and Board member support. Job scope includes work on helpdesk tickets, PC builds and deployments, desktop troubleshooting, hardware and application ... and iOS configurations and remote user support. **Responsibilities:** **Support General Level II:** + Provide technical support for remotely connected users through… more
    MUFG (07/16/25)
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