- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
- Paul Smith's College (Paul Smiths, NY)
- Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department: Information Technology Reports to: Director of Information Technology Salary: $19.50 ... To $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a team that...Preferred: + Equivalent to completion of two years of college- level coursework in computer science, information technology or a… more
- Lactalis American Group Inc. (Buffalo, NY)
- Helpdesk Administrator II Buffalo, NY (http://maps.google.com/maps?q=500+Seneca+Street+Buffalo+NY+USA+14204) Job Type Full-time Description Looking for a job that ... to help us make an impact. From your PASSION to ours The Helpdesk Administrator II provides support to end-users remotely and desk-side. The individual responds… more
- Sprinklr (New York, NY)
- …analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of meeting rooms + Support new hire onboarding by ... communication skills and meticulous attention to detail. + Experience working with high- level executives + Good understanding of Microsoft 365 + Experience with Jamf… more
- City of New York (New York, NY)
- …and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - The person will be ... York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information… more
- Omnicell (New York, NY)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Albany, NY)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Custom Computer Specialists (Hauppauge, NY)
- … technicians. + Address escalations for Windows OS and Network infrastructure issues from level 1 and 2 helpdesk associates. + Works under the general guidance ... NOC Systems/Network Engineer will provide the below: RESPONSIBILITIES: + Provide third level support to the system engineering escalation process. + Monitor queue… more
- Cushman & Wakefield (New York, NY)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
- MUFG (New York, NY)
- …Executive and Board member support. Job scope includes work on helpdesk tickets, PC builds and deployments, desktop troubleshooting, hardware and application ... and iOS configurations and remote user support. **Responsibilities:** **Support General Level II:** + Provide technical support for remotely connected users through… more
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