- Hillside Family of Agencies (Rochester, NY)
- …analysis, resolution and preventative maintenance of technology resources and second level technical support for technical systems. The Network Support Specialist II ... + Responsible for Tier 2 technical support for the Helpdesk team. Configure, deploy, and support all technology related...maintained at all times. Accountable for maintaining the highest level of trust and integrity regarding storage and access… more
- Citizenship and Immigration Services (Buffalo, NY)
- …met by 11:59 PM (Eastern Time) on 05/14/2025. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at ... least the GS-09 level in the federal government, that equipped you with...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- City of New York (New York, NY)
- …Typical tasks include but are not limited to the following: - Helpdesk /desktop support for hardware and software computer systems and peripherals. -Support ... peripherals. COLLEGE AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is… more
- City of New York (New York, NY)
- …Administration, Furniture Procurement, AiM\BIRT Custom Reporting (BIRT is a top- level data visualization and reporting software), Management Contracts and ... office suite applications, and hardware failures which involves coordinating high- level technical responses to difficult computer environment and production… more
- City of New York (New York, NY)
- …Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff with the highest ... level of technical support, dependable service, and timely problem...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
- Xerox (Albany, NY)
- …Date Friday, April 4, 2025 Working time Full-time Ref# 20035175 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL CUSTOMER ESCALATION ... Seniority Level Associate Currency USD - United States - US...management **Qualifications:** + Communication: Clear interaction with users + Helpdesk experience: 1ST line support, technical + Technical Knowledge:… more
- Regeneron Pharmaceuticals (Troy, NY)
- …and delivery experience, including management of a diverse technical team, including Helpdesk , Desktop, Server, and Network staff. Experience leading vendors + Have ... and the following amount of related experience, for each level : + Director - 12+ years + Sr Director...15+ years May substitute proven experience for education requirement. Level is determined based on qualifications relevant to the… more
- CenterLight Health System (NY)
- …providers to obtain 2728 forms and update member ESRD indicators with CMS MAPD Helpdesk . + Assist the Intake and Enrollment team with CMS related issues and work ... define and utilize standard tools and analytical approaches + Ensure a high level of customer service for internal and external customers. + Keep abreast with… more
- Duolingo (New York, NY)
- …account provisioning, device enrollment, and software access. + Support IT Helpdesk and Workplace Tech Teams, assisting with system integrations and troubleshooting. ... to enhance network security and efficiency. We post a multi- level salary range for all of our roles. This...share more details about the range for a specific level during the hiring process. The actual salary within… more
- CUNY (Queens, NY)
- …ongoing IT staff development and training. The CIO collaborates with key higher- level administrators, to plan and set the direction for all matters involving ... IT Budget & procurement operations, and IT Asset Management), helpdesk /technical support user services (ITSM), enterprise network infrastructure and systems,… more