• Associate Director of IT Operations (IT/OT)

    Regeneron Pharmaceuticals (Troy, NY)
    …service providers to ensure high-quality service delivery and alignment to service level agreements (SLAs) and act as the escalation point for major incidents. ... experience required including management of a diverse technical team, including Helpdesk , Desktop, Server and Network staff. Experiencing managing vendors and… more
    Regeneron Pharmaceuticals (09/24/25)
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  • Customer Enrollment Specialist

    Cengage Group (New York, NY)
    …skills + Ability to multitask and shift priorities when necessary + Helpdesk or customer service ticketing system experience a bonus (Salesforce.com, Service Cloud, ... age, veteran status, marital status, parental status, cultural background, organizational level , work styles, tenure and life experiences. Or for any other… more
    Cengage Group (09/17/25)
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  • Data Systems Analyst

    City of New York (New York, NY)
    …Data Analytics and Reporting team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite portals when they are ... of the High Poverty Census tracts and WIOA Lower Living Standard Income Level (LLSIL) data extracts used for WIOA eligibility; - Participate in and contribute… more
    City of New York (09/16/25)
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  • Executive Director, Service Desk

    City of New York (New York, NY)
    …IT services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the ... priorities. - Serving as an agency liaison and active participant in high- level project management meetings to ensure IT goals, customer expectations, and service… more
    City of New York (09/04/25)
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  • Director of IT

    Rochester Housing Authority (Rochester, NY)
    …or desired results; Supervise the ongoing operations of the IT Support helpdesk providing the quality and timely support to employees concerning their hardware ... performance appraisals, and delegate work assignments for all IT personnel. ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the logical working of a… more
    Rochester Housing Authority (08/26/25)
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  • Cleared Computer Technician

    Colossal Contracting, LLC (Albany, NY)
    …used from spare parts inventories and adjust inventories to support the performance level required. + Refresh approximately 25% of the total number of computers per ... Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology problems + Must be… more
    Colossal Contracting, LLC (08/08/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... needs, while maintaining a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be tasks with identify… more
    City of New York (08/02/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with creating IT Service Desk ... status. - Update all service requests tickets in a timely manner, with appropriate level of information throughout the entire life cycle of the request. - Determine… more
    City of New York (07/19/25)
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  • Programmer - HBITS

    Elite Enterprise Resources (Albany, NY)
    …testing and implementation, technical and user documentation, software conversions Skill Level - Expert, 7 years Responsibilities: * Gather business requirements * ... tables and indexes * Coordinate and conduct Unit, System and Stress testing * Helpdesk Tickets (Day to Day questions and issues). * Small Changes requested from the… more
    Elite Enterprise Resources (07/16/25)
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  • Child Care Program Director -Manhattan, New York…

    Bright Horizons (NY)
    …required + Must maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements Physical Requirements: This ... aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
    Bright Horizons (07/09/25)
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