- Xerox (Austin, TX)
- Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or enter keys to toggle section visibility Country United States Department ... November 17, 2025 Working time Full-time Ref# 20036708 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT… more
- TEKsystems (Coppell, TX)
- …from a very quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk ... / call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related… more
- Mass Markets (Dallas, TX)
- …willing to learn on the job, and be highly reliable. This is an entry- level position that offers on the job paid training. Compensation is commensurate with ... and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (Killeen, TX)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Options Wage Description$14.00/Hr. EducationHigh School Diploma/GED Min. Years Experience0 Company/BrandMCI Location : LocationUS-TX-Killeen Career LevelEntry- Level Employment TypeFull-Time Reports… more
- Mass Markets (Dallas, TX)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... EducationHigh School Diploma/GED Min. Years Experience0 Company/BrandMCI Location : LocationUS-TX-Dallas Career LevelEntry- Level DivisionBusiness Process Outsourcing Employment TypeFull-Time Reports… more
- Insight Global (Fort Worth, TX)
- …industrial customers to help deliver technical solutions. The ideal candidate will need level 2 IT Helpdesk experience and some knowledge of transportation ... years working as a Business Analyst 2 past years working within Helpdesk / IT Support Extensive experience with Excel for documenting projects/ requirements… more
- Streamline Innovations (San Antonio, TX)
- …and track POAM-related items to ensure deliverables in a timely manner + Provide level 1 & 2 helpdesk support, including ticket triage, troubleshooting, and ... Requirements + Associates degree at minimum + 1-5 years of level 1 help desk experience + 1-3 years of level 2 help desk experience + 1-3 years of project… more
- L3Harris (Greenville, TX)
- …Security Clearance Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to join our 24x7 Network Operations ... activity. This position is crucial for maintaining the highest level of support for our internal customers by ensuring...of support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
- Cushman & Wakefield (Frisco, TX)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert- level support to our ... resolving the most complex issues and ensuring a high level of customer satisfaction. This role requires advanced technical...Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and… more