- M. C. Dean (Austin, TX)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited to: + Provide assistance ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- CyrusOne (Dallas, TX)
- …inform broader implementation strategies. **Physical Security Administration and Support/ Helpdesk Management:** + **Support Desk Oversight:** Oversee the management ... of the physical security administration and support/ helpdesk functions within data centers, ensuring timely and effective responses to security-related system… more
- TEKsystems (Dallas, TX)
- …against malicious software and facilitate necessary updates to antivirus software. Mentor and coach level I and II engineers and serve as a point of escalation for ... Desktop Management Document Management (DM) Systems Document Comparison Tools HelpDesk Ticketing Systems Knowledgebase Systems LAN/WAN/VLAN Systems MDM solutions MS… more
- Atlas (Pharr, TX)
- …responsibilities include but are not limited to:** + Provide **Deltek Vantagepoint** expert level of support/leadership. + Manage the ERP helpdesk and all ... experience. + Must have experience, at the expert user level with Deltek Vantagepoint or Deltek Vision. + Experience...Complete understanding of financial accounting and reporting. + Expert level user of Deltek Vantagepoint or Deltek Vision. +… more
- General Dynamics Information Technology (San Antonio, TX)
- **Req ID:** RQ200324 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED...person and using remote access tools * Required: IAT Level 1 certificate is required within 6 months of… more
- Zelis (Plano, TX)
- …of product with clients + Maintain current client information via the company's helpdesk system and other methods + Continue to expand industry and product knowledge ... MS Office, with a focus on intermediate to expert level in MS Excel Location and Workplace Flexibility We...statements are intended to describe the general nature and level of work being performed by people assigned to… more
- Amentum (Houston, TX)
- …+ Coordinate equipment pickups for new hires. + Secondary support for the helpdesk ticket system. + Send out IT mass mailers **Requisition Qualifications:** This ... we reserve the right to consider candidates at any level for which this position has been advertised. +...+ Management has the prerogative to select at any level for which the position is advertised. **Essential Functions**… more
- Arena Technical Resources, LLC (Austin, TX)
- …or alert appropriate support personnel. - Submit daily systems reports and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls ... experience performing PC maintenance functions - Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and… more
- KBR (Houston, TX)
- …that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis. Please Note: This is ... as required. + Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. +...Must maintain eligibility at the required clearance or certification level for the duration of the contract. PREFERRED SKILLS:… more
- Medtronic (San Antonio, TX)
- …(40 calls a day on average per rep) in a technical troubleshooting helpdesk role. + Ability to use multiple software programs and navigate through multiple ... Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they… more