- Insight Global (Plano, TX)
- …channels for services (ie web portal, mobile, chat, chatbot, phone, IVR, helpdesk , etc.). Analyze and interpret the collected data, using structured methods and ... ServiceNow Broad experience with digital transformation initiatives at the enterprise level , across multiple functions Broad experience with service performance &… more
- Royal Electric (Dallas, TX)
- …TX office. The IT Professional will be at an L2 or L3 proficiency level and aid in providing internal and field support; including all electronic devices, ... Optimize End Users Experience + Support end users' via the helpdesk ticketing platform + Meeting SLA metrics, reporting recommended process improvements,… more
- Vontier (Dallas, TX)
- …. Create project documentation to be reviewed by customers, technicians, and internal helpdesk . Ability to understand technical terms related to product domain and ... communicate at a technical detail with the scrum teams and functional level with business stakeholders . Bachelor's degree in computer science, engineering, or… more
- Elevance Health (Grand Prairie, TX)
- …requirements. + Provides end user support, consultation, liaison communications, helpdesk triage, training, reporting, auditing, application security, and ad hoc ... inquiries and requests. + Provides expertise to lower level analysts. + Works with vendors and enterprise teams to develop enterprise reimbursement policies and… more
- Stantec (San Antonio, TX)
- …seeking a Database Analyst and Maximo Subject Matter Expert, (SME), to provide helpdesk technical support for US Coast Guard Maximo users enterprise-wide. **Your Key ... : BC-2374 EnvSvcs-US Government Services **Employee Status** : Regular **Job Level ** : Individual Contributor **Travel** : No **Schedule** : Full-time **Job… more
- Lone Star Legal Aid (Houston, TX)
- …Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic ... as needed; document technical issues and solutions, and liaise with higher- level technicians for advanced troubleshooting; perform routine system checks, manage IT… more
- Daisy Brand (Garland, TX)
- …specialists Description Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician. Primarily, the candidate will support local ... ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices -iPhone /iPad/ Android + Printer/Print server… more
- KONE, Inc (Allen, TX)
- …+ Pilot and deploy new products and solutions to field + Provide remote, helpdesk and on-site support to Kone Front Lines outside of the Americas + Participate ... as an expert witness in legal proceedings. **HIRING REQUIREMENTS:** + 4-year college level engineering degree in a technical discipline or equivalent + 6 years… more