• Helpdesk Support Section Lead

    Cayuse Holdings (Andrews AFB, MD)
    …3+ years' experience in mobile technology support + Hold a current IAT level 2 Security ++ certification or higher + An advanced Microsoft certification less ... **Overview** **Primary Focus** The Helpdesk Support Section Lead will provide...install, deliver, or set up hardware or software within 2 business days of approval and availability + Resolve… more
    Cayuse Holdings (05/01/25)
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  • System Administrator 2

    M. C. Dean (Annapolis Junction, MD)
    …support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...not limited to: + Contribute to physical security system support to meet service level agreements. +… more
    M. C. Dean (02/23/25)
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  • Help Desk Support Analyst (Senior-…

    Link Solutions Inc (Frederick, MD)
    …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of the ... They will work as part of Tier 1 and 2 service teams to ensure a timely response to...related hardware and software, and standard applications. + Provide helpdesk information and support , determine the cause… more
    Link Solutions Inc (04/24/25)
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  • System Administrator 1 - Tier 2

    Orion Consortium (Annapolis Junction, MD)
    Position Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for… more
    Orion Consortium (05/01/25)
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  • Help Desk Support Analyst

    Link Solutions Inc (Frederick, MD)
    …assistance on PC systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause of the problem; ... They will work as part of Tier 1 and 2 service teams to ensure a timely response to...support of various peripheral devices. Preferred: + IAT Level III Certification equivalent or higher per DoD 8570/DoD… more
    Link Solutions Inc (04/24/25)
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  • Field Support Technician - Active TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    …customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team to escalate ... **Req ID:** RQ193994 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more
    General Dynamics Information Technology (05/06/25)
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  • Manager, Monitoring Operations

    OneMain Financial (Baltimore, MD)
    …ticket assignment. + Escalate tickets that require urgency and coordinate with Level 2 and Level 3 support teams to develop effective engagement ... provide oversight for additional productions operational responsibilities as needed. ** Level 1 Support Function:** + Establish and...escalation of incidents and anomalies. + Work with the Helpdesk team to intake tickets that do not have… more
    OneMain Financial (04/05/25)
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  • Supervisory Immigration Officer (Branch Chief)

    Citizenship and Immigration Services (Camp Springs, MD)
    …prior to applying for this position; (1) resided in the United States; OR ( 2 ) worked for the United States Government as an employee overseas in a Federal ... Time) on 05/12/2025. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized...As such, please be sure to include content to support your eligibility/qualifications for this position within the first… more
    Citizenship and Immigration Services (05/03/25)
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  • Assistant Sustainment Manager

    Leidos (Edgewood, MD)
    …User Customer Support program. In this mission we provide Tier 1, 2 , and 3 Help Desk Support , system operational status monitoring, obsolescence/license ... software use in the system + Provides Help/Service Desk support to end users on a variety of issues....active Secret clearance + CompTIA Security+ required or equivalent/higher level certifications + 2 years experience running… more
    Leidos (04/08/25)
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  • Automation Pharmacy Technician (Evergreen)

    Omnicell (Baltimore, MD)
    …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... and updating documentation. + Managing optimal medication inventory levels. + On-site support and training for customers. + Implementation expertise and on-site … more
    Omnicell (04/05/25)
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