• Helpdesk Manager

    Insight Global (Windsor Mill, MD)
    Job Description Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and ... may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number support ...the ability to work in a fast-paced environment. High level of organization, reliability, and independence. Passion and understanding… more
    Insight Global (07/12/25)
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  • Help Desk Support Analyst (Senior-…

    Link Solutions Inc (Frederick, MD)
    …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of the ... They will work as part of Tier 1 and 2 service teams to ensure a timely response to...related hardware and software, and standard applications. + Provide helpdesk information and support , determine the cause… more
    Link Solutions Inc (07/04/25)
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  • System Administrator 2

    M. C. Dean (Annapolis Junction, MD)
    …support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...not limited to: + Contribute to physical security system support to meet service level agreements. +… more
    M. C. Dean (07/15/25)
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  • Client Success Partner

    Public Consulting Group (Annapolis, MD)
    …for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
    Public Consulting Group (07/01/25)
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  • Customer Service Engineer (Esom Vaco - Landover)

    IT Concepts (Landover, MD)
    …discipline or 8 years of additional relevant experience may be substituted for education. + 2 + years of experience in IT Technical Support , Help Desk or System ... is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End Point Support and...of a team that is responsible for meeting service level metrics. The candidate will also be responsible for… more
    IT Concepts (07/10/25)
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  • Supervisory Intelligence Research Specialist

    Citizenship and Immigration Services (Camp Springs, MD)
    …and human resource management and management functions. Plan, develop and support information sharing efforts with law enforcement and intelligence community ... this position; (1) resided in the United States; OR ( 2 ) worked for the United States Government as an...Time) on 07/25/2025. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized… more
    Citizenship and Immigration Services (07/16/25)
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  • Windows Systems Administrator

    Northrop Grumman (Linthicum Heights, MD)
    …Responsibilities will include but not be limited to the following: + Provide first- level support to users experiencing technical issues with hardware, software, ... users through step-by-step solutions. + Log and track all support requests in the helpdesk system, ensuring...years of relevant experience, or a Bachelor's degree with 2 years of relevant experience; a High School diploma… more
    Northrop Grumman (06/14/25)
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  • Automation Pharmacy Technician IV Talent Pipeline

    Omnicell (Baltimore, MD)
    …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... and updating documentation. + Managing optimal medication inventory levels. + On-site support and training for customers. + Implementation expertise and on-site … more
    Omnicell (05/22/25)
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  • Principal Linux Systems Administrator

    Northrop Grumman (Linthicum Heights, MD)
    …General Linux troubleshooting experience. + End user support experience. + Ability to support tier 2 and 3 helpdesk tickets. + Experience operating under ... missions. By joining in our shared mission, we will support yours of expanding your personal network and developing...degree. + Applicants must have an active DoD Secret level security clearance (at a minimum), to include a… more
    Northrop Grumman (07/02/25)
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  • Jr. Systems Administrator

    KBR (Lexington Park, MD)
    Title: Jr. Systems Administrator Program Summary: E- 2 /C- 2 Airborne Command and Control Systems Program Office (PMA-231) provides the E-2C Hawkeye, E-2D Advanced ... the C-2A Greyhound fleet with acquisition strategy, logistics and sustainment solutions in support of the warfighter's mission. Job Summary: KBR has an opening for a… more
    KBR (05/23/25)
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