- CUNY (New York, NY)
- Professional School Senior Associate Dean for Administration **POSITION DETAILS** The City University of New York (CUNY) Graduate School of Public Health and Health ... is seeking an experienced, dynamic, and innovative leader to serve as the Senior Associate Dean/Chief Operating Officer (COO). Reporting to the Dean and in… more
- MTA (New York, NY)
- Senior Technical Specialist 3 (DSO) Job ID: 13812 Business Unit: MTA Construction & Development Location: New York, NY, United States Regular/Temporary: Regular ... days after their effective date of hire. JOB TITLE: Senior Technical Specialist 3 AGENCY: Construction & Development DEPT/DIV:...various user issues submitted as tickets to the system helpdesk . E ducation and Experience Bachelor of Science degree… more
- BlackRock (New York, NY)
- …ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‑contact ... possible prior to those issues becoming tickets being reported at the helpdesk . + **Generate Reporting** on all proactive issues identified and remediated via… more
- Hanes Supply Inc. (Buffalo, NY)
- …Specialist to join our growing IT team. This supports both general IT helpdesk needs and user or operational support for our Infor CloudSuite Distribution ERP ... guides. + Escalate complex ERP or IT issues to senior staff or external vendors as needed. + Maintain...years of experience in ERP, business systems, or IT helpdesk support. Physical Demands: The physical demands described below… more
- 32BJ Benefit Funds (New York, NY)
- …To 90000.00 (USD) Annually JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems ... email, and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system. + Monitors system alert management system and… more
- HARDINGE (Elmira, NY)
- …Type:Full-Time | Exempt Executive Opportunity Overview Forkardt Hardinge is seeking a senior IT leader to own and modernize our global technology infrastructure ... role is not: Primarily an HRIS or analytics position A helpdesk -only or purely application-focused role A narrow cybersecurity specialist position Qualifications… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …management, collaborate with stakeholders, and craft compelling narratives for senior executives to realize business outcomes from digital technology platforms ... the creation of product roadmap presentations for steering committees and senior leadership, ensuring alignment with organizational goals. + Collaborate with… more
- CUNY (New York, NY)
- …maintains the University's network, operates the University's Data Center and helpdesk and develops disaster recovery plans for business continuity. Additionally, ... The Director of Virtualization, Storage, and Platform Services is a senior IT leader responsible for designing, modernizing, and maintaining enterprise-level… more
- Mount Sinai Health System (New York, NY)
- …Monday - Friday, Days 9am - 5pm The Desktop Support Specialist III is a senior level technician who provides an escalated level of service. This includes the support ... in Information Technology or related area and five years of experience in a helpdesk , desk side, application, or systems support role. **OR** 1. A four-year high… more
- Capgemini (New York, NY)
- …data is available and provided to the EUC Operations SDM and the EUC Senior Director + Ensure and review process documentation of all work performed on behalf ... Office Suite, Microsoft Exchange (on-prem and Office 365 cloud), A/V equipment, Helpdesk ticketing systems (ie ServiceNow), hard drive encryption products (ie Apple… more