- CUNY (Brooklyn, NY)
- Senior Vice President for Administration and Finance **POSITION DETAILS** Kingsborough Community College (KCC), founded in 1963, is a community college located in ... a knowledgeable, experienced, dynamic and innovative leader to serve as Senior Vice President for Administration and Finance. **Position Overview:** Reporting to… more
- City of New York (New York, NY)
- …, Release Management Director, within the unit of Enterprise Architecture, as the Senior Production Specialist for the Division of HPD Tech, you will directly work ... will be managing multiple environments. The key strategy for Senior Production Specialist revolves around automation tools to allow...Service Now, Remedy Service Desk, ZenDesk etc.) for managing helpdesk tickets. - Minimum 2 + Years of experience… more
- CVS Health (Albany, NY)
- …risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating ... understanding of applications and processes. + Apply specialized application knowledge to ticket triage and resolution processes to ensure no member access to care issues. + Apply specialized application knowledge to testing processes to ensure no member… more
- City of New York (New York, NY)
- …function as a Business Program Analyst, who will: - Collaborate with the senior programming analyst in the refinement of program specifications for the creation of ... Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of...FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. -… more
- City of New York (New York, NY)
- …and updates on personnel changes and audit findings. Manages the CityTime Helpdesk , analyzing and reviewing inquiries and requests received via the ###@dot.nyc.gov. ... Acts in the capacity of the Senior Director of Payroll & Timekeeping Operations in her...Deputy Commissioner's office. Perform special projects assigned by the Senior Director of Payroll & Timekeeping Operations. Facilitate CityTime… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... including escalations and unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that require rapid turnaround… more
- CUNY (New York, NY)
- …maintains the University's network, operates the University's Data Center and helpdesk , and develops disaster recovery plans for business continuity. Additionally, ... all CUNY campuses. The Director of Information Systems is a senior leadership role responsible for developing, implementing, and managing enterprise-level… more
- City of New York (New York, NY)
- …Policy, Integration and Operations team, to offer day-to-day support to the Senior Director. Specifically, this role will help the PIO team ensure consistency ... team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite...in and contribute to Agency workgroups and inform the Senior Director of policy and administrative practice changes; -… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... and details related to ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that require rapid turnaround times;… more
- The Estee Lauder Companies (New York, NY)
- …NA FSS. The Sales, Services and Systems Associate will work day⁃to⁃day with the Senior Manager of SSS, to create compelling training and communications to drive end ... change is being received and the success rate ⁃ Strong partnership with Retail Helpdesk to identify trends and themes and develop solutions Support and Maintenance ⁃… more