• Helpdesk Manager SME

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Enterprise Helpdesk Analyst

    Xerox (Richmond, VA)
    … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst **General Information** Press space or enter...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
    Xerox (11/18/25)
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  • Lead Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
    Chenega Corporation (11/18/25)
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  • Junior Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38311 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
    Chenega Corporation (11/17/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... involves troubleshooting escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of contact… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Application Administrator (EDI)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... to Merchandise Systems E-Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications...Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set… more
    Navy Exchange Services (NEX) (08/30/25)
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  • IT Service Manager - Swing Shift

    CACI International (Hampton, VA)
    …Distributed Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub ... and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government...* ITIL v4 certification Desired Qualifications: * Enterprise Level Helpdesk and Customer Service Experience * A… more
    CACI International (11/01/25)
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  • Application Administrator (Store Systems)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …overall user environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the ... Helpdesk system administrators database administrators and functional Client Computing...least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end… more
    Navy Exchange Services (NEX) (11/06/25)
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