- Edward M. Kennedy Community Health Center, Inc. (Framingham, MA)
- …across sites to support this growth. We are currently hiring a Helpdesk Administrator based in Framingham, MA. The Helpdesk Administrator provides frontline ... problems, respond to telephone and email inquiries and personnel requests for technical support . Document and track and monitor technical problems to ensure a timely… more
- TEKsystems (Boston, MA)
- Position Summary We are seeking an experienced Helpdesk Analyst to provide Tier 1 and Tier 2 technical support for end-users in a fast-paced enterprise ... inquiries via phone, email, and ticketing systems. + Provide support for login and access issues, password resets, and...least 3 years working in an IT service and support function in an environment similar in size and… more
- Atrius Health (Braintree, MA)
- …such as printers using the desktop management software. Works closely with the Helpdesk , Desktop Support , Telecommunications, and Network teams to ensure all ... peripherals within the HVMA. Provides a range of technology support services to end-users in the company utilizing desktop...determines facts and draws valid conclusions. Escalates third level support issues to higher level staff for guidance. .… more
- Compass Group, North America (Boston, MA)
- …assigned to the team. + A+, Network+, Security+, Microsoft certifications preferred. + Helpdesk Institute (HDI) Support Center Analyst (SCA) or Desktop ... of a career where you can flourish._ **Job Summary** Support responsibilities will include all technologies, systems, and applications...and in the field. An experienced technician will handle support primarily via telephone but may also handle … more
- Insight Global (Billerica, MA)
- …Skills and Requirements * 1+ year of experience in helpdesk /ServiceDesk/ IT support role utilizing ticketing systems * ... Global is looking for a junior-mid Level Service Desk Support for a contract opportunity. The IT Support... Support for a contract opportunity. The IT Support Specialist must be able to provide excellent customer… more
- The Brattle Group (Boston, MA)
- …as the Manager of Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in supporting the company's security posture + Work with ... a privately held, global economics consulting firm, is looking for a **Desktop Support Technician (Temp to Perm)** to join our **Boston, MA** office. The primary… more
- Robert Half Technology (Fitchburg, MA)
- Description Position Overview: The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk , resolving system and network ... and vendors. Essential Duties and Responsibilities: * Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent...position will respond to level 2 and level 3 support requests. * Manage user accounts in a Windows… more
- ITW (Norwood, MA)
- …for personal and career development. **Job purpose** We are looking for an IT Support Technician to join our Global Business Systems and IT team. You would be ... for acting as the point of contact for end users to receive support and maintenance within the organization's end-user computing environment. This will include… more
- Bright Horizons (Newton, MA)
- …provide services that help employees perform their best and support families to thrive both personally and professionally. **Essential Functions/Responsibilities** ... with other performance engineers on implementing a Continuous Performance program to support long-term application reliability and growth. + Should be able to set… more
- Maloney Properties, Inc. (Wellesley, MA)
- …Specialist is part of the Maloney Properties' help desk team that provides support to nearly 100 locations. This position provides software and hardware-related ... support to end-users and endpoint devices like Windows laptops,...other members of the IT department. + Manage the Helpdesk queue and ensure that all tickets are addressed… more