- State of Massachusetts (Boston, MA)
- …public procurement laws. The Analyst will analyze inquiries made to the Procurement Support helpdesk , conduct research, and provide guidance related to public ... research and analysis to provide accurate responses and solutions to Procurement Support helpdesk inquiries. * Coordinate and communicate, internally and… more
- State of Massachusetts (Boston, MA)
- …*_Preferred Knowledge, Skills, and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of ticketing system ... to serve our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist*(Program Coordinator I) position assists the DOL in supporting the… more
- Xerox (Boston, MA)
- …equipment fleet, monitor performance, and coordinate service response + Provide on-site helpdesk support and act as point-of-contact for escalations + Administer ... Learn more about us at www.xerox.com . **About the Role** You'll support hardware and software used across the customer's environment, providing proactive device… more
- TEKsystems (Andover, MA)
- …Qualifications + Education: Bachelor's degree (required) + Experience: 7+ years of Desktop/ Helpdesk support experience + Proven team lead experience managing ... Andover, MA Employment Type: Full-Time Salary: Negotiable Category: Technical Support Manager / Supervisor About the Role We are...MA. In this role, you will provide advanced technical support for end-users, lead a team of desktop engineers,… more
- State of Massachusetts (Braintree, MA)
- …dissemination and update of results to media outlets and website. Tier 1 Helpdesk support via Service Now. Assist in training less experienced operators. ... JOB SUMMARY Provide support to the Ops Supervisors to operate the...in the day-to-day operation. * Tier 1 help desk support . Log Operational incidents. Respond to requests, inquiries and… more
- Atrius Health (Braintree, MA)
- …such as printers using the desktop management software. Works closely with the Helpdesk , Desktop Support , Telecommunications, and Network teams to ensure all ... peripherals within the HVMA. Provides a range of technology support services to end-users in the company utilizing desktop...determines facts and draws valid conclusions. Escalates third level support issues to higher level staff for guidance. .… more
- TEKsystems (Waltham, MA)
- …information technology or related field preferred. * 1-3 years of experience in technical support or IT helpdesk roles. * Proficiency in Windows and macOS ... Description The Desktop Support Technician is responsible for providing on-site technical...Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related… more
- Sumitomo Pharma (Boston, MA)
- …HR technology solutions. + **P** **rim** **ary liaison** for Workday IT support , helpdesk , and enhancement requests. + Provide functional guidance and ... + Develop and maintain reports, dashboards, and analytics to support business decisions. + Support internal and...and analytics to support business decisions. + Support internal and external audits by ensuring proper system… more
- Public Consulting Group (Boston, MA)
- …request or in support of independent initiatives + Provides Tier 3 support via Zendesk helpdesk . **Required Skills** + Expertise or ability to independently ... team. This position plays a key role in ongoing support for our existing clients, primarily focusing on implementation...our existing clients, primarily focusing on implementation activities and support for EDPlan MTSS across the county in various… more
- The Brattle Group (Boston, MA)
- …as the Manager of Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in supporting the company's security posture + Work with ... a privately held, global economics consulting firm, is looking for a **Desktop Support Technician (Temp to Perm)** to join our **Boston, MA** office. The primary… more
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