- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone ... The ER&R Support Center Analyst will be a member of...relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... Service Desk Unit is part of a central services and support group within the Technology...city initiatives. SDO is seeking an Analyst / Nonprofit Specialist . Duties include: - Review, analyze and verify information… more
- City of New York (New York, NY)
- …exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location:...plays a major role in HRA emergency preparedness. General Support Services (GSS), Office of Planning &… more
- Binghamton University (Binghamton, NY)
- …College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, ... the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: + Physical and… more
- City of New York (New York, NY)
- …environment; good sense of urgency. - Provide essential communications, advice and support . - Provide solutions to incidents, service requests, problems and ... management. - Keep end-user abreast of current incident and service request status. - Document support issues... desk tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for managing helpdesk … more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …High school degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services environment Qualifications It is the policy ... deployment, and systems administration + Monitoring server usage, internet service outages and IT support ticking queue...server usage, internet service outages and IT support ticking queue + Solid technical & troubleshooting skills… more
- Alfred University (Alfred, NY)
- …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist . + Works with the ... as Resnet, etc., to keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... Service Desk Unit is part of a central services and support group within the Technology...- At least 3-5 years of experience as IT support specialist , system analyst, technical admin or… more
- City of New York (New York, NY)
- …Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under ... technical team dedicated to providing agency staff with the highest level of technical support , dependable service , and timely problem resolution. The Bureau of… more