• Helpdesk Support Technician

    City of New York (New York, NY)
    …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support… more
    City of New York (08/24/25)
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  • Network Support Specialist I

    Hillside Family of Agencies (Rochester, NY)
    …customer receives products and services as requested; This may require contacting service support with external vendors, as directed. + Develop and execute ... JOB SUMMARY The Network Support Specialist provides overall technical ...Experience: + Minimum of 1 year of experience in Helpdesk Support or related internship required Special… more
    Hillside Family of Agencies (08/23/25)
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  • Case Processing Specialist II/ER&R…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone ... The ER&R Support Center Analyst will be a member of...relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone… more
    ASM Research, An Accenture Federal Services Company (06/18/25)
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  • Analyst, Service Desk Operations (Nonprofit…

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... Service Desk Unit is part of a central services and support group within the Technology...city initiatives. SDO is seeking an Analyst / Nonprofit Specialist . Duties include: - Review, analyze and verify information… more
    City of New York (08/08/25)
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  • Project Specialist

    City of New York (New York, NY)
    …exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location:...plays a major role in HRA emergency preparedness. General Support Services (GSS), Office of Planning &… more
    City of New York (08/13/25)
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  • Administrative Support Specialist

    Datrose (New York, NY)
    …of training rooms and equipment; liaise with Office Services and IT Helpdesk + Conduct information searches online and support special projects or committees ... Type: Contract/W-2 Duration: 6 months Shift: 37.5 hours Job Title: Administrative Support Specialist - Training Unit Location: New York, NY (Lower Manhattan -… more
    Datrose (08/22/25)
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  • IT - Senior Production Specialist for…

    City of New York (New York, NY)
    …environment; good sense of urgency. - Provide essential communications, advice and support . - Provide solutions to incidents, service requests, problems and ... management. - Keep end-user abreast of current incident and service request status. - Document support issues... desk tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for managing helpdesk … more
    City of New York (07/02/25)
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  • Academic and Research Computing Support…

    Binghamton University (Binghamton, NY)
    …College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, ... the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: + Physical and… more
    Binghamton University (06/18/25)
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  • IT Support Specialist

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …High school degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services environment Qualifications It is the policy ... deployment, and systems administration + Monitoring server usage, internet service outages and IT support ticking queue...server usage, internet service outages and IT support ticking queue + Solid technical & troubleshooting skills… more
    RiseBoro Homecare Inc. (08/15/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist . + Works with the ... as Resnet, etc., to keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
    Alfred University (07/30/25)
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