- SURVICE Engineering (Belcamp, MD)
- …/ helpdesk calls, handling support tickets. Minimum Qualifications of IT Helpdesk Specialist Entry Level - No experience required. + Windows Desktops. + ... spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT team. You will… more
- US Bank (Frederick, MD)
- …and discover what you excel at-all from Day One. **Job Description** The Technical Helpdesk Representative role supports US Bank clients with their commercial ... positive client experience with our online commercial card management platforms. Technical Helpdesk Representatives regularly address client issues by listening… more
- General Dynamics Information Technology (Fort Meade, MD)
- …III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) such as ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid- Level Tier III Administrator to provide support to Defense Information… more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at a single work ... prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system...to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides… more
- COMSO, Inc (Baltimore, MD)
- …innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman ... The ideal candidate is a meticulous professional who applies deep technical expertise to ensure accountability, performance, and rock-solid stability across these… more
- General Dynamics Information Technology (Fort Meade, MD)
- …metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical support via phone and/or email ... Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard Operating Procedure (SOP), Technical Issues, Technical Support **Experience:** 8… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... responsibilities include but are not limited to: + Contribute to physical security system support to meet service level agreements. + Support configuration… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users ... **Req ID:** RQ212123 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Remote Access,Remote ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more