- SURVICE Engineering (Belcamp, MD)
- …/ helpdesk calls, handling support tickets. Minimum Qualifications of IT Helpdesk Specialist Entry Level - No experience required. + Windows Desktops. + ... spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT team. You will… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. The ... logging, and tracking calls placed to the Institute's phone support line; resolving problems or questions related to IS...all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved… more
- Oshkosh Corporation (Frederick, MD)
- …management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II support ... technical knowledge and capabilities through training, understanding technical /organizational direction, and cross-training. * Support and troubleshoot… more
- Montage Marketing Group (Rockville, MD)
- …* Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk ... experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership… more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at a single work ... prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system...to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides… more
- Terumo Medical Corporation (Elkton, MD)
- …This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status ... RF terminals and scanners and other end-user computing equipment. + Provide first level application support and troubleshooting as needed. + Provide end-user… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... responsibilities include but are not limited to: + Contribute to physical security system support to meet service level agreements. + Support configuration… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Remote Access,Remote ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- General Dynamics Information Technology (Aberdeen, MD)
- …management/ support , capable of interacting and communicating with all disciplines of technical support staff at a DSRC to ensure center requirements are ... **Req ID:** RQ209148 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job… more
- NFM Lending (Linthicum, MD)
- …or upgrades of IT infrastructure + Support IT Team Lead with helpdesk support , making sure all desktop applications, workstations, and related equipment ... and fax number assignment, training for new users, and technical support + Assist IT Support...upgrades of IT infrastructure + Work independently, partner with mid- level and senior management on complex projects + Communicate… more