- Xerox (Annapolis, MD)
- …connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and consistent ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space...**Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained… more
- SURVICE Engineering (Belcamp, MD)
- …/ helpdesk calls, handling support tickets. Minimum Qualifications of IT Helpdesk Specialist Entry Level - No experience required. + Windows Desktops. + ... spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT team. You will… more
- Humana (Annapolis, MD)
- …of moderate complexity. + Responds to telephone, email and online requests for technical support . + Documents, tracks, and monitors the problem using applicable ... and help us put health first** The Help Desk Support Technician 2 provides support to end...computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end… more
- General Dynamics Information Technology (Fort Meade, MD)
- …III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) such as ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid- Level Tier III Administrator to provide support to Defense Information… more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at a single work ... prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system...to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides… more
- COMSO, Inc (Baltimore, MD)
- …innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman ... The ideal candidate is a meticulous professional who applies deep technical expertise to ensure accountability, performance, and rock-solid stability across these… more
- General Dynamics Information Technology (Fort Meade, MD)
- …metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical support via phone and/or email ... Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard Operating Procedure (SOP), Technical Issues, Technical Support **Experience:** 8… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... responsibilities include but are not limited to: + Contribute to physical security system support to meet service level agreements. + Support configuration… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users ... **Req ID:** RQ212123 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Remote Access,Remote ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more