- Oshkosh Corporation (Frederick, MD)
- …management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II support ... technical knowledge and capabilities through training, understanding technical /organizational direction, and cross-training. * Support and troubleshoot… more
- Montage Marketing Group (Rockville, MD)
- …* Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk ... experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Information Technology (IT),Remote ... **Req ID:** RQ206191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret... Support Specialist joining our team to provide technical support and troubleshooting services for incoming… more
- Arena Technical Resources, LLC (Rockville, MD)
- …routine maintenance and monitoring of the production environment. - Assist with application- level support for the enterprise HR application hosted in Azure. ... on Hyper-V virtualization, Oracle database operations, Microsoft 365 services, Azure production support , and IT compliance. The ideal candidate will be a hands-on… more
- TekSynap (Bethesda, MD)
- …MAC. Similarly, software for system operation, management, and application support varies among divisions. **FUNCTIONAL RESPONSIBILITY:** + Researching, analyzing, ... implemented andmonitored. + Having the necessary organization, experience, and technical controls. **ADDITIONAL KNOWLEDGE AREAS PREFERRED** : + Strong skills… more
- TekSynap (Bethesda, MD)
- …audio/visual equipment + Responds to telephone calls,emailand dispatched requests for technical support . + Documents, tracks andmonitorsthe problem to ensurea ... MAC. Similarly, software for system operation, management, and application support varies among divisions. **FUNCTIONAL RESPONSIBILITIES:** + Configure and install… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users ... **Req ID:** RQ205035 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk … more
- General Dynamics Information Technology (Aberdeen, MD)
- …management/ support , capable of interacting and communicating with all disciplines of technical support staff at a DSRC to ensure center requirements are ... **Req ID:** RQ195927 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job… more
- Northrop Grumman (Baltimore, MD)
- …Responsibilities will include but not be limited to the following: + Provide first- level support to users experiencing technical issues with hardware, ... and RSA token pin recovery. + Diagnose and resolve technical problems, guiding users through step-by-step solutions. + Log...users through step-by-step solutions. + Log and track all support requests in the helpdesk system, ensuring… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Remote Access,Remote Support ... our team. HOW A SYSTEMS SPECIALIST SENIOR WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and… more
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