• Level 1 Helpdesk Support…

    Custom Computer Specialists (Oyster Bay, NY)
    Level 1 Helpdesk Support Technician...or customer service roles. Experience with help desk or technical support is a plus. + Bachelor's degree ... as effectively as possible. CCS is looking for a Level 1 Helpdesk Support Technician...the following Key Performance Indicators (KPIs): Delivering exceptional end-user technical support , providing outstanding customer service, and… more
    Custom Computer Specialists (03/28/25)
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  • Helpdesk Support Technician

    City of New York (New York, NY)
    …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
    City of New York (03/30/25)
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  • Software Technical Support Associate…

    Xerox (Albany, NY)
    …KPIs + Change management **Qualifications:** + Communication: Clear interaction with users + Helpdesk experience: 1ST line support , technical + Technical ... Software Technical Support Associate IV **General Information**...Level Individual Contributor Job Type Experienced Job Field TECHNICAL CUSTOMER ESCALATION Seniority Level Associate Currency… more
    Xerox (04/30/25)
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  • Network Support Specialist II

    Hillside Family of Agencies (Rochester, NY)
    …performs diagnostic analysis, resolution and preventative maintenance of technology resources and second level technical support for technical systems. ... meet deadlines and budgets. + Responsible for Tier 2 technical support for the Helpdesk ...maintained at all times. Accountable for maintaining the highest level of trust and integrity regarding storage and access… more
    Hillside Family of Agencies (04/22/25)
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  • User Services Manager (Computer Systems Manager…

    CUNY (Brooklyn, NY)
    …well as managing ongoing projects and tasks. + Staff and train team of technical support specialists for PC support , helpdesk support , AV support ... an Information Technology area at a College or University level . They set policies and procedures, direct technical...CIO/VP and will manage and direct all activities in support of our help desk services to faculty, staff,… more
    CUNY (02/18/25)
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  • Certified IT Administrator (LAN/WAN), Level…

    City of New York (New York, NY)
    …phone, email, and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - ... Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in...individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and… more
    City of New York (03/19/25)
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  • Facilities Technician - HVAC/Mechanical…

    Cummins Inc. (Lakewood, NY)
    **DESCRIPTION** We are looking for a talented **Facilities Technician - HVAC/Mechanical - Level III** to join our team specializing in Facilities for our Cummins ... will help prevent accidents and ensure a safe working environment. + ** Support Team Development** : Assisting more experienced employees will not only help… more
    Cummins Inc. (04/15/25)
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  • Desktop Support Analyst

    Robert Half Technology (New York, NY)
    …Utilize Active Directory to manage user accounts and permissions. * Offer emergency technical support and address critical system issues promptly. * Collaborate ... integrity. * Work with Citrix and Dell technologies to support enterprise- level systems. * Assist in deploying...* Ability to manage multiple priorities and provide emergency technical support . * A self-motivated individual who… more
    Robert Half Technology (04/25/25)
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  • IT Support Specialist

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …new employees including AD account management and computer provisioning + Provide the highest level of technical support to employees locally and remotely + ... + Monitoring server usage, internet service outages and IT support ticking queue + Solid technical &...degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services… more
    RiseBoro Homecare Inc. (02/14/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    … technical team dedicated to providing agency staff with the highest level of technical support , dependable service, and timely problem resolution. ... (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users....assistance in person, via phone and email providing first level support for users in the local… more
    City of New York (02/12/25)
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