- New York State Civil Service (Albany, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- New York State Civil Service (New York, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- Insight Global (New York, NY)
- …international law firm client. This individual will be a member of the firm's IT support team and will provide technical phone support for the business ... Android and Apple iOS software issues. * Maintains expert level knowledge of the platform's operating systems, standard applications,...Skills and Requirements * At least 1 year of helpdesk experience within a law firm * Strong understanding… more
- TEKsystems (Wappingers Falls, NY)
- …and bring a positive attitude to every interaction. What You'll Do + Provide first- level technical support for desktops, laptops, mobile devices, and ... level IT role - it's an opportunity to support a company whose work directly helps save lives....and technologies + Clear path for growth into advanced technical roles + Work for a reputable IT company… more
- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support ...consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT,… more
- MTA (New York, NY)
- …Construction Industry preferred. Ability to provide both hands-on and remote technical support to all users. High level of professional integrity and work ... Senior Technical Specialist 3 (DSO) Job ID: 13812 Business...with MTA DT (Digital Twin) application. Deliver system training Support and collaborate with the various BUs to ensure… more
- 32BJ Benefit Funds (New York, NY)
- …ITIL and Microsoft Professional Certification are pluses. + 3-5 years of experience in VDI, IT Support Level 2 or above technical support , and systems ... and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system....related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... L2 for the CityTime Business Team. Under direction of the CityTime Production Support Manager, and with some latitude for independent initiative and judgement, the… more
- Mount Sinai Health System (New York, NY)
- … support and consultation to business area management and staff at a highly technical level for all aspects of workplace technology services including but not ... and online ticketing system entries. + Ability to provide technical support over the phone and/or desk...management and staff at the highest customer service and technical level for all aspects of workplace… more
- CUNY (New York, NY)
- Provisional, CUNY Office Assistant, Level 1 - Bursar **GENERAL DUTIES** **Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work ... printers, fax machines. - May serve on committees when authorized. **Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial… more