- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
- CUNY (Staten Island, NY)
- …eager to grow in the IT field. Responsibilities include, but are not limited to: ** Technical Support & Troubleshooting** Provide first- level support for ... Reporting to the HelpDesk Manager, the IT Support Assistant provides essential day-to-day technical ...ensuring the smooth operation of campus IT systems. This entry- level role is ideal for someone who is service-oriented,… more
- Hidden Level (Syracuse, NY)
- …in Syracuse, NY, with local travel between offices required. **Responsibilities:** **Provide first- level technical support across a mixed-OS environment:** + ... Support Windows Server environments and shared resources, as needed to support technical staff. + Assist with onboarding/offboarding processes and device… more
- Sprinklr (New York, NY)
- …and support . + Proactively understand, analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring ... and meticulous attention to detail. + Experience working with high- level executives + Good understanding of Microsoft 365 +...Mac management concepts + Experience with end user customer support , possess strong technical knowledge of macOS;… more
- The Research Foundation for SUNY (Albany, NY)
- … IV Desktop Technician serves as the highest level of end-user support , providing expert technical assistance and ensuring optimal service delivery for the ... fast-paced environment. DUTIES AND RESPONSIBILITIES: Key Responsibilities: + Provide advanced technical support for desktops, laptops, mobile devices, printers,… more
- City of New York (New York, NY)
- …phone, email, and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - ... Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in...individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and… more
- Cummins Inc. (Lakewood, NY)
- **DESCRIPTION** We are looking for a talented **Facilities Technician - HVAC/Mechanical - Level III** to join our team specializing in Facilities for our Cummins ... will help prevent accidents and ensure a safe working environment. + ** Support Team Development** : Assisting more experienced employees will not only help… more
- TEKsystems (New York, NY)
- …Desk, Helpdesk , Support , Troubleshooting, Customer service, Windows, Technical support , Desktop, Servicenow, windows 7, windows 10, active directory, ... support Top Skills Details Service Desk, Help Desk, Helpdesk , Support ,Troubleshooting,Customer service,Windows, Technical support ,Desktop,Servicenow… more
- TEKsystems (New York, NY)
- …Summary This is a customer oriented support role centered on providing first- level technical support towards end user desktop, laptop, mobile device, ... User Support * Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and… more
- Robert Half Technology (Syracuse, NY)
- …effective deployment of hardware/software, oversees user setup, and maintains reliable technical support across the organization. The role emphasizes leadership, ... leadership role in managing complex IT systems and delivering high- level user support . This position ensures the...like Apple Remote Desktop and Windows Remote Desktop. Supervise helpdesk operations, ensuring timely resolution of technical … more