- New York State Civil Service (Albany, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- New York State Civil Service (New York, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- Sprinklr (New York, NY)
- …managing escalations and service delivery expectations + Provide AV and event support for company townhalls and executive- level meetings, including setup, ... service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for...(Cisco Meraki desirable) + Experience with end user customer support , possess strong technical knowledge of macOS;… more
- GMHC (New York, NY)
- … requests via ticketing system, phone, email, or in person. + Provide first- level technical support for hardware, software, peripheral, and connectivity ... Technical Support Analyst I WFH Flexible...helpdesk experience through professional, empathetic, and culturally sensitive support . Communication & Collaboration + Foster a learning-oriented and… more
- Alfred University (Alfred, NY)
- …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist. + Works with the ... as Resnet, etc., to keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... L2 for the CityTime Business Team. Under direction of the CityTime Production Support Manager, and with some latitude for independent initiative and judgement, the… more
- New York State Civil Service (West Haverstraw, NY)
- …Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $90682 to $113650 Annually Employment Type Full-Time ... State NY Zip Code 10993 Duties Description Manage and prioritize helpdesk and project requests from nursing, physician, therapy, and ancillary departments.… more
- The Research Foundation for SUNY (Albany, NY)
- …trends and emerging technologies. User Support and Training: + Provide technical support and training to end-users on business applications. + Establish ... + Oversee data integration and collaborate with business analysts, technical developers, and campus team members to ensure data...and maintain support processes and helpdesk services. Job Requirements:… more
- Citizenship and Immigration Services (New York, NY)
- …programs, projects, and initiatives. Develop and deploy field office programs that support the day-to-day operations of the field office and the administration of ... informal complaints and grievances. Directs staff who perform professional, technical , and administrative work. Identify significant customer service issues and… more
- Brooklyn Defender Services (Brooklyn, NY)
- …we represent, their families and communities. The Help Desk Associate provides front-line technical support to BDS users by responding to incidents and requests ... through responding to IT service tickets, troubleshooting, and providing other needed customer support . + Resolve first- level end-user support issues. +… more