- New York State Civil Service (West Haverstraw, NY)
- …Inventory tracking of PCs, software, printers, and fax machines. * Provide on-call support for helpdesk staff.* Install and maintain system to track requests, ... support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design,… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …new employees including AD account management and computer provisioning + Provide the highest level of technical support to employees locally and remotely + ... + Monitoring server usage, internet service outages and IT support ticking queue + Solid technical &...degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services… more
- Manhattan Beer Distributors (New York, NY)
- …and updates. + Respond promptly and professionally to email correspondence. + Provide first- level technical support for hardware, software, and CRM-related ... role combines accurate data entry and reporting with basic technical support to ensure smooth daily operations...in data entry, data operations and data management. + Helpdesk support and experience with ticketing/IT Service… more
- City of New York (New York, NY)
- … technical team dedicated to providing agency staff with the highest level of technical support , dependable service, and timely problem resolution. ... (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users....assistance in person, via phone and email providing first level support for users in the local… more
- New York State Civil Service (Rome, NY)
- …* Support enterprise technology initiatives of the cluster utilizing technical expertise in the areas of hardware, software, and firmware. Incumbent must ... unique Level 2, 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists,… more
- City of New York (New York, NY)
- …maintenance of the area's IT needs; supervising staff who provides the tailored technical support that GSS requires; responsible for guiding GSS IT procurements ... encompasses office suite applications, and hardware failures which involves coordinating high- level technical responses to difficult computer environment and… more
- NBC Universal (New York, NY)
- …maintenance and inventory management. + Address security related tasks / projects. + Manage helpdesk on call support after-hours and on weekends. + 5+ years of ... and maintenance of a highly available corporate infrastructure, leveraging expert- level Azure knowledge, managing cloud-based and on-premises systems. In addition,… more
- City of New York (New York, NY)
- …into DCWP's Mobile Device Management (MDM) platform, agency inventory-asset tracking, and helpdesk support . Responsibilities and tasks will include, but not ... mobile devices - Upgrading agency iPhones/iPads and performing software updates Technical Support : - Identifying hardware and software solutions -… more
- Regeneron Pharmaceuticals (Troy, NY)
- …+ Have management and delivery experience, including management of a diverse technical team, including Helpdesk , Desktop, Server, and Network staff. Experience ... in the GxP environment. The Director provides administrative direction and support for daily operational activities of the department, including responsibility for… more
- Citizenship and Immigration Services (New York, NY)
- …make decisions on reopening cases and whether to reconsider cases. Provide technical and administrative advice to staff who examine applications and petitions for ... Time) on 06/25/2025. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized...local levels. Analyzing new immigration benefits regulations and complex technical amendments as well as procedures for making final… more