• Tier I Service Technician Analyst

    City of New York (New York, NY)
    …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
    City of New York (05/14/25)
    - Related Jobs

  • Help Desk Technician

    City of New York (New York, NY)
    …- Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
    City of New York (08/09/25)
    - Related Jobs

  • Technical Support Specialist

    Rallye Motor Company (Roslyn, NY)
    …luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You ... offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able...in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated… more
    Rallye Motor Company (06/26/25)
    - Related Jobs