- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II /III support teams as necessary. + Handle escalated customer support ... has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management… more