- Percepta (Melbourne, FL)
- …Be Doing** + Answer phone and email requests for technical assistance and perform Tier 1 and 2 troubleshooting and analysis and Complete and disposition helpdesk ... there is no current standards + Provide assistance to Tier 2 and 3 supports when workload permits +...Networking + Six months experience managing and maintaining a Helpdesk tracking tool **What You Can Expect** + Health/Dental/Vision/Life… more
- HCA Healthcare (Gainesville, FL)
- …tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- Grant Thornton (Miami, FL)
- …of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as ... Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and… more
- Public Consulting Group (Tallahassee, FL)
- …projects independently upon request or in support of independent initiatives + Provides Tier 3 support via Zendesk helpdesk . **Required Skills** + Expertise or ... ability to independently learn a variety of the EDPlan concepts, practices, and procedures. + Relies on extensive experience and judgment to plan and accomplish goals. + Creative problem-solving ability and results-orientation. + Commitment to exceptional… more
- CBRE (Jacksonville, FL)
- …facility management solutions. We self-perform core services while collaborating with top- tier soft service providers to offer customized facility and project ... system and CMMS, ensuring accurate job status and data integrity. *Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal… more