- Insight Global (San Francisco, CA)
- …and resolve issues related to Slack, Jira, Okta, Google Workspace, Zoom - Collaborate with Tier 1 and Tier 3 teams to escalate and resolve complex ... Job Description Insight Global is hiring a Tier 2 Helpdesk Technician. Our client...- Strong proficiency with both MacOS and Windows operating systems . - Hands-on experience with Slack, Jira, Okta, Google… more
- Ferrotec USA (Livermore, CA)
- …professional experience . Minimum 5+ years of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT ... company with a worldwide presence in various end products, manufacturing systems , and industries serving primarily the semiconductor industry. We provide our… more
- Insight Global (San Diego, CA)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... The role is to support and maintain in-house computer systems , desktops, and peripherals. This includes ordering, installing, diagnosing,...support of 7/24 Global Support process by serving as tier 1 /2 first point of contact and… more
- Revelyst (San Diego, CA)
- …Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support contact ... and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- WuXi AppTec (San Diego, CA)
- …responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier ... Responsible for first level day to day onsite support of users and systems (regulated and non-regulated). Ensure hardware, operating systems , software, and… more