- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...to calls. + Knowledge of Information Technology network and systems technologies, processes, and methodologies required. About Us IntelliDyne,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- EMCOR Group (Dulles, VA)
- …agencies. **Job Summary** **Essential Duties and Responsibilities:** **IT Systems Administrator Requirements:** The System Administrator is responsible for ... recovery, and failover procedures + Provide support to security and helpdesk teams, making sure all desktop applications, workstations, and related equipment… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not ... lives, and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As… more
- M. C. Dean (Vienna, VA)
- … remain reliable, functional, and properly maintained. **Key Responsibilities** + Provide Tier 1 -2 technical support for ESS platforms, including access control ... Helpdesk Technician with hands‑on experience supporting Electronic Security Systems (ESS), including access control, video management, and related security… more
- Leidos (Reston, VA)
- … Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. * Experience with CMD/Terminal/PowerShell * Experience with RHEL ... 10PM-10:30AM Saturday: 10PM-10:30AM Monday: 2PM-10:30PM Tuesday: 2PM-10:30PM Primary Responsibilities 1 ) Performs the integration of new COTS/GOTS systems … more
- GovCIO (Richmond, VA)
- …Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1 /2 Help Desk Support for the EPA Next Generation Grant System + ... related training documentation + Open and actively manage ServiceNow helpdesk tickets + Escalate high priority issues reported using...request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all… more
- GovCIO (Richmond, VA)
- …address performance issues and create clear, attainable goals + Collaborate with Tier three support groups to establish relationships, prepare for changes and ... gather support documents + Open and actively manage ServiceNow helpdesk tickets + Escalate high priority issues reported using...request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all… more
- CACI International (Sterling, VA)
- …network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support. + Ability to work ... * **The Opportunity:** CACI has an immediate opening for an Infrastructure/ Systems Administrator, supporting a development and test environment, utilizing various… more