- TD Bank (Fort Lauderdale, FL)
- …areas, broader organization, and enterprise as appropriate. **U.S. Compliance Monitoring and Testing provides governance, oversight, and support for central ... elements of the US Compliance Monitoring and Testing Program, including:** + Lead strategic planning...colleagues need to thrive both at work and at home . **Colleague Development** If you're interested in a specific… more
- Humana (Tallahassee, FL)
- …Sales Agents. This position will oversee the Call Quality process which includes call monitoring , call evaluations, feedback and insights to achieve and ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Humana (Miami, FL)
- …part of our caring community and help us put health first** The Telephonic Call Center Specialist / Care Coach 1 assesses and evaluates member's needs and ... the care and wellbeing of members. Miami, FL Telephonic Call Center Specialist / Care Coach 1 + Inbound...Ensures member is progressing towards desired outcomes by continuously monitoring Member's case through use of assessment, data, and… more
- TD Bank (Fort Lauderdale, FL)
- …dedicated to setting new industry standards. The Compliance Manager **-** Compliance Monitoring Programs will lead and enhance our Compliance Management System (CMS) ... involves managing compliance programs related to risk assessment, exam management, monitoring , reporting, and training across multiple lines of business. The ideal… more
- AdventHealth (Longwood, FL)
- …to safely perform care. S/he provides follow up by evaluating effectiveness of the home care plan, and monitoring patient/family's response to the plan to ... **Registered Nurse Case Manager** **AdventHealth** ** Home Health** **All the benefits and perks you...**Shift** :Monday Friday, 8am 5pm, flexible, rotating weekends, some call **Location:** Team Burgundy: This position will be conducting… more
- Alight (FL)
- …. **About the Role** The Quality Specialist ensures top-notch service through call monitoring and scoring. They utilize Alight's recording software to ... assess sales and service delivery, enhancing agent performance. Involves call monitoring , feedback review, data analysis, training enhancements, and process… more
- MyFlorida (Miami, FL)
- …management of medically complex care of a child in the home environment. Your Specific Responsibilities: Assessment Completes pre-service assessment, interview, and ... written assessment of prospective MFC parents and their home environment, including a home visit for...plans for MFC parent for quality improvement. Provides continuous monitoring to assure correction and sustainability of performance with… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …and is responsible for the timely and thorough completion of foster home studies in accordance with Florida Administrative Code. This role evaluates applications ... Supervisor, the Licensing Coordinator is responsible for collecting, organizing, monitoring , and distributing documentation to ensure quality management standards… more
- Ford Motor Company (Tallahassee, FL)
- …+ Develop and maintain automated solutions for operational aspects such as on- call monitoring , performance tuning, and disaster recovery. + Troubleshoot and ... to join our team in developing, enhancing, and expanding our global monitoring and observability platform. You'll blend software and systems engineering to ensure… more
- Evolent (Tallahassee, FL)
- …* Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system functionality. * ... to ensure effective use of technologies and applications. * System Monitoring & Insights: Monitor system performance and capacities, provide data-driven insights,… more